Associate Manager, Human Resources
About The Position
The Associate Manager, Human Resources plays a key role in supporting the day-to-day execution of HR operations across The Digital Stronghold. This position is ideal for a highly organized HR professional who enjoys balancing operational excellence, employee support, and recruiting coordination in a fast-paced, collaborative environment. This role requires someone who is detail-oriented, proactive, and service-minded, with the ability to manage multiple priorities while delivering a strong employee and candidate experience. You will partner closely with leadership, hiring managers, and external partners—including our PEO, to support recruiting, onboarding, employee lifecycle administration, talent processes, and HR systems management. This is a hybrid remote position based in Western Pennsylvania or Ohio with occasional travel as needed.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field — or equivalent experience
- 4+ years of experience in HR operations, HR generalist, or HR coordinator roles
- Experience conducting candidate screenings and interviews
- Experience coordinating performance management or talent review cycles
- Familiarity with ATS platforms such as Breezy or similar systems
- Experience working with HRIS and engagement platforms such as Lattice
- Strong proficiency in Google Workspace (Docs, Sheets, Drive, Gmail)
- Strong organizational skills with exceptional attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced, digitally driven environment
Nice To Haves
- Experience partnering with a PEO preferred
- Retail and/or eCommerce experience preferred
Responsibilities
- Coordinate full-cycle recruitment processes including job postings, applicant tracking, screening, and interview scheduling
- Post and promote open roles across recruiting platforms and ATS systems
- Review resumes and applications to identify qualified candidates
- Conduct initial candidate screenings and participate in interviews with hiring managers
- Coordinate interview logistics and candidate communication
- Prepare and distribute offer letters and onboarding documentation
- Coordinate onboarding and offboarding processes to ensure a seamless employee experience
- Partner with Tech and Finance teams to coordinate equipment setup, system access, and employee provisioning/deactivation
- Maintain accurate employee records and HR documentation
- Update and manage HR systems including platforms such as Lattice and Google Workspace
- Support benefits administration and act as a liaison with the company’s PEO partner
- Facilitate leave administration processes, including tracking and compliance support
- Support employee engagement initiatives, surveys, and reporting efforts
- Coordinate annual performance review and talent review processes
- Assist managers and employees throughout the performance cycle with reminders, guidance, and system support
- Respond to employee inquiries with professionalism and a customer-first mindset
- Support employee relations matters and help foster a positive work environment
- Assist with internal communications and policy implementation
- Support HR audits and ensure documentation accuracy and completeness
- Contribute ideas and process improvements that enhance HR operations and employee experience
- Help ensure consistent and compliant application of HR policies and procedures
Benefits
- Support growing brands while helping shape an employee experience built on trust, communication, and operational excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
