Associate Manager, Global Logistics (Hybrid Role - New York)

Olaplex • New York, NY

10d • $75,000 - $85,000 • Hybrid

About The Position

OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.

About the Role:
As the Associate Manager of Global Logistics, you will be the engine behind our international supply chain. Reporting to the Senior Manager, you will bridge the gap between strategy and daily execution. You’ll ensure our inventory moves seamlessly across borders while holding our global partners to the highest standards of service and cost-efficiency.

Requirements

• Bachelor’s degree, preferably in Supply Chain, Business, Logistics, Distribution, or related field
• 3-5+ years of related supply chain experience in a CPG environment with experience managing 3PL
• Deep understanding of international trade lanes, incoterms, and the nuances of ocean/air freight
• Strong Excel skills required. Experience with NetSuite preferred
• Able to consider the impacts of decisions on the customer, ensuring that any changes will improve and elevate the customer experience
• Organized with the ability to balance multiple priorities at once and manage time appropriately
• Detail-oriented with strong analytical and problem-solving skills
• Strong and effective communication skills with the ability to decision-make
• Collaborative Mindset - Ability to work cohesively with multiple teams and build strong relationships with our internal and external partners

Nice To Haves

• We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Responsibilities

• Manage end-to-end execution of international shipments, ensuring smooth flow through our global network across all modes of transit. Including ownership of data entry into ERP systems, reviewing customs paperwork to ensure products ship on time, within budget, and seamless delivery of final product to our end consumer.
• Partner with cross-functional teams such as Distribution, Procurement and Planning, Accounting to plan, prioritize, and resolve bottlenecks in real-time for logistics activities.
• Utilize analytical skill set to problem solve in real-time, ship to trade dates escalations, freight issues, and shipment costs.
• Own and analyze open transfer report to influence key stakeholders and drive outcomes.
• Monitor partners against multiple KPIs and SLAs, which will include on time deliveries, on time pick ups, and invoice accuracy.
• Gather and review raw performance data to enable actionable insights and deliverables.
• Oversee the automated 3PL invoice lifecycle by completing reviews, providing approvals, and ensuring carrier payment compliance while maintaining an accurate ledger.
• Act as a key stakeholder in customs clearance operations, ensuring all documentation and protocols meet international standards and business needs.
• Support the Senior Manager in Supply Chain/Logistics projects to drive cost-reduction initiatives, improve efficiency and service.

Benefits

• The annual base pay for this position is $75,000 - $85,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
• Competitive compensation
• Flexible paid time off, 11 paid holidays, and flexible work schedules
• Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
• Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Career development is as important to us as we know it is to you!
• Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
• Twenty (20) free products per year, plus a friends and family discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level