Associate Manager - Engineering, Mortgage Technologies

nCino, Inc.•Lehi, UT

About The Position

nCino's Automated Underwriting System team builds and maintains the integrations between Fannie Mae and Freddie Mac that allow financial institutions to accurately assess loan risk and prepare files for the secondary market. As Associate Manager, you will lead a backend-heavy engineering team through integration work that is technical and precise by nature, while contributing hands-on as a senior-level engineer yourself. The team works primarily in Ruby on Rails on the backend and Vue.js on the frontend, with feature development that includes AI-powered Smart Tasks converting underwriting feedback into actionable workflow items within the application. You will collaborate cross-functionally with various teams within the organization, such as Cloud and Data/AI platform as the product continues expanding its intelligent capabilities. The ideal candidate splits their identity evenly between people leader and engineer, spending roughly half their time managing the team and half writing code as a senior contributor. You lead with genuine investment in your team's growth, creating opportunities for others and delivering feedback that is constructive, direct, and timely even when the message is difficult. Experience in high-deployment, fast-iteration engineering environments is a meaningful plus, and candidates with strong CI/CD fluency and a background in integration-focused backend work will have a clear advantage from day one.

Requirements

Bachelor’s Degree in Computer Science or related field with 6+ years of relevant experience and 1+year of management experience or combination of education and experience
Proficiency in at least one major programming language
Understanding of software engineering principles, including system design, architecture, and development practices
Experience in a fast-paced development environment, with a focus on improving development practices and processes to enhance team efficiency, collaboration, and code quality in a large-scale organization
Proven success as a coach and mentor of technical staff
Demonstrated dedication to quality and continuous improvement
Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment
Excellent problem solving, decision-making, and interpersonal skills
Excellent verbal and written communication skills for technical and non-technical audiences

Nice To Haves

Experience with client-side JavaScript frameworks like Vue, Angular, React, Knockout, etc.
Experience with Ruby on Rails
Understanding of/exposure to AWS tools and development
Agile software development experience
Employee centric management style
Experience in high-deployment, fast-iteration engineering environments
Strong CI/CD fluency
Background in integration-focused backend work

Responsibilities

Manages the day-to-day execution of software engineering team and the delivery of projects, providing hands-on support as needed
Focus on improving team processes, collaboration, and code quality, ensuring best practices are followed to enhance maintainability, performance, and scalability
Support, guide, and empower the daily activities of employees, delegating the team’s work assignments and outputs, establishing deadlines, and verifying accuracy of work. May assist in completion of team’s work assignments
Provide training and professional development of team members; participate in the hiring selection and performance management of team members with senior leaders
Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.
Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.
Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.
Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.

Benefits

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups.
In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals.
As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success.
We strive to create workplaces where employees are empowered to bring their authentic selves to work.
At nCino, we believe transforming financial services requires more than cutting-edge solutions — it requires curious minds and bold ideas.
Innovation isn't just built into our technology; it lives in our people.
We know that breakthroughs happen in small, everyday moments as much as the big ones, and that real impact comes when talented people challenge convention together.
That's why we hire curious minds, provide them with the resources they need to excel, and trust them to make extraordinary impact.
The results speak for themselves: the nCino Platform has revolutionized how financial institutions operate, helping over 2,700 customers worldwide enhance strategic decision-making, improve risk management, and elevate customer satisfaction through best-in-class intelligent solutions.
Recognized as a Great Place to Work and a top workplace in fintech, we're powering a new era of banking with data, AI, automation, and the ingenuity of our teams, proving that when curious minds meet bold ideas, extraordinary impact follows.