Associate Manager, Clinical Specialists
About The Position
As the Associate Manager, you will lead the Clinical Specialists within the specified region. This includes hiring, on-boarding and training, managing the clinical support schedule, setting and delivering performance objectives, ensuring all Clinical Specialist job duties are being met, properly handling any performance management situations, and writing annual reviews. You will be responsible for ensuring and managing facility case support, Clinical Specialist on-call schedules, and serving as the point person for customer communications. You will solve product problems for customers in an expeditious manner and may provide case coverage at accounts in designated geography. You will support the execution of the sales plan and grow the utilization of the Enabling Technologies product portfolio by increasing volume with current and potential surgeons. Collaborate with Clinical Specialists, Sales Representatives, and Marketing to increase communication around product performance. Partner with other cross-functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume. In conjunction with Clinical Specialists, identify and execute opportunities to participate in cross-divisional labs for product education. Support the conversion of competitive doctors to use Stryker Enabling Technology products.
Requirements
- Bachelor’s degree
- 6 years of relevant work experience
- Must have a valid driver's license
Nice To Haves
- 2+ years leadership experience preferred
Responsibilities
- Lead the Clinical Specialists within the specified region, including hiring, on-boarding, and training.
- Manage the clinical support schedule and set/deliver performance objectives.
- Ensure all Clinical Specialist job duties are met and handle performance management situations and annual reviews.
- Manage facility case support and Clinical Specialist on-call schedules.
- Serve as the point person for customer communications and solve product problems for customers.
- Provide case coverage at accounts in designated geography.
- Support the execution of the sales plan and grow the utilization of the Enabling Technologies product portfolio.
- Collaborate with Clinical Specialists, Sales Representatives, and Marketing to increase communication around product performance.
- Partner with cross-functional teams to sell clinical benefits, drive account growth, and increase case volume.
- Identify and execute opportunities for cross-divisional labs for product education.
- Support the conversion of competitive doctors to use Stryker Enabling Technology products.
Benefits
- Stryker will provide a safe working environment for all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
