Associate Manager, Business Operations

Zynga•Toronto, ON

34d•$78,900 - $116,760•Hybrid

About The Position

Zynga, the global leader in mobile games, is currently seeking a full-time Associate Manager, Business Operations. We are looking for a highly organized, self-motivated operator who excels at cross-functional communication, process management, and relationship building. In this role, you will act as a central pillar for Zynga’s Global Operations team. You will drive operational compliance, own end-to-end workflows for key cross functional projects, including our Global Fonts Program, and coordinate Player Data Compliance vendor proposals. This position bridges the gap between our global game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering). Our ideal candidate is a proactive problem-solver who thrives on bringing people together, translating complex compliance requirements into actionable steps, and driving operational initiatives to the finish line.

Requirements

2+ years of project management, program coordination, or business operations experience—preferably within software development, gaming, or compliance-heavy environments.
Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles.
Strong stakeholder engagement skills, with the ability to synthesize complex legal or technical requirements into clear, data-driven updates.
Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation.
Proven ability to work independently, manage competing priorities, and drive results with minimal supervision.
Hands-on experience with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence).

Nice To Haves

Familiarity with generative AI tools (like Gemini) to optimize daily operations and workflows.

Responsibilities

Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games, acting as the primary central point of contact.
Act as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards.
Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high-risk assets across the global portfolio.
Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines.
Provide project management support for ad-hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support.