Associate Lead - Platform Services - Zaidyn Medical

ZS • Princeton, NJ

12d • Hybrid

About The Position

The Associate Lead will join ZS’ ZAIDYN Medical team in Princeton, New Jersey, with a primary focus on go-to-market activities across the ZAIDYN Medical portfolio. ZAIDYN Medical is a medical affairs technology, AI, and analytics platform comprising products for care gap intelligence, opinion leader intelligence, scientific medical intelligence, patient outcomes impact, and medical customer engagement.

The role partners with ZS client service teams, clients, and product teams to support new opportunities, shape solutions, develop proposals, conduct product demonstrations, and expand adoption across clients. The Associate Lead also contributes to selected client engagements, helping carry solutions from the sales process through effective delivery. This includes requirements gathering, solution configuration, rollout, delivery coordination, and review of client-facing work.

The position is hybrid, combining work from home with on-site presence at client or ZS offices. Travel is required as needed for client-facing work. ZS describes a collaborative, client-first environment with opportunities for professional growth, learning, and internal mobility.

Requirements

• Bachelor’s degree with strong academic performance.
• At least 4 years of relevant experience in consulting, life sciences, analytics, technology, product, or a related environment.
• Strong interest in client development, solutioning, and go-to-market activities.
• Experience supporting client discussions, proposals, solution development, or other commercial activities.
• Strong verbal and written communication skills, including the ability to explain complex ideas clearly and effectively.
• Ability to develop clear, structured, compelling client-facing presentations and proposals.
• Confidence leading client meetings, working sessions, presentations, and product demonstrations.
• Strong problem-solving skills and ability to structure ambiguous client and business questions.
• Ability to understand data sources, analytical approaches, and technology capabilities and translate them into business value for clients.
• Strong organizational skills and ability to manage multiple opportunities and workstreams in parallel.
• Strong attention to detail and commitment to high-quality work.
• Ability to collaborate effectively across client service, product, and global delivery teams.
• Fluency in English.
• Client-first mentality, intense work ethic, collaborative spirit, and problem-solving approach.
• Must be authorized to work in the United States without current or future employer visa sponsorship.
• A complete online application, including official or unofficial transcripts, is required for consideration.

Nice To Haves

• An advanced degree.
• Exposure to medical affairs areas such as field medical/MSLs, KOL engagement, medical insights, congress planning, or scientific communications.
• Familiarity with HCP data, KOL intelligence, medical affairs analytics, or healthcare technology platforms.

Responsibilities

• Partner with ZS client service teams to identify and shape ZAIDYN Medical opportunities with new and existing clients.
• Lead product demonstrations and capability discussions, connecting ZAIDYN Medical solutions to clients’ medical affairs priorities and business needs.
• Support client discovery discussions and recommend appropriate ZAIDYN Medical capabilities and solutions.
• Develop proposals and RFP responses, including solution definition, scoping, pricing inputs, and statements of work.
• Develop and maintain go-to-market materials, including capability presentations, case studies, newsletters, proposals, and enablement content.
• Build relationships with client service teams and provide product and solution expertise for client conversations.
• Identify opportunities to introduce additional ZAIDYN Medical capabilities and use cases within existing clients.
• Partner with product teams to share client and market feedback and inform future product capabilities and priorities.
• Stay current on the ZAIDYN Medical portfolio, medical affairs use cases, and relevant market trends.
• Support selected client engagements from requirements and solution configuration through rollout and ongoing delivery.
• Lead client working sessions, solution walkthroughs, and readouts as needed.
• Coordinate with global delivery teams on scope, priorities, timelines, and deliverables.
• Review client-facing analyses, presentations, and deliverables for clarity, accuracy, and quality.

Benefits

• Comprehensive total rewards package supporting health and well-being, financial future, time away, and professional development.
• Skills-building programs and custom learning pathways.
• Career progression paths and internal mobility opportunities.
• Milestone training programs aligned to career progression.
• Flexible and connected hybrid working model.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level