About The Position

We are seeking Associate Laboratory Project Services Manager to join IQVIA Laboratories at Marietta, GA remotely. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Under general direction, manage all laboratory aspects of clinical trial projects, serving as the main point of contact for customers throughout the study lifecycle. Ensure studies are delivered in alignment with standard operating procedures, policies, and best practices.

Requirements

  • Bachelor's Degree in Life Sciences and/or related field preferred
  • 2+ years of clinical or research industry experience, including 1 year project management / project set up experience
  • Working knowledge of central laboratory operations including logistics, specimen management, and data reporting
  • Proficiency in Microsoft Office and experience with centralized laboratory or project management systems
  • Strong interpersonal and customer relationship management skills
  • Ability to manage multiple priorities in a fast-paced environment while meeting deadlines
  • Effective written and verbal communication skills with strong attention to detail

Nice To Haves

  • Or Equivalent combination of education, training and experience
  • Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

Responsibilities

  • Lead study setup activities including protocol and budget review, project planning, and risk and issue tracking
  • Coordinate with study setup teams to ensure quality database configuration and protocol-specific documentation
  • Monitor project timelines, deliverables, and documentation across the full study lifecycle including eTMF management
  • Manage study scope changes, budgets, and service quality while implementing improvements as needed
  • Act as the primary customer contact, building strong relationships and facilitating clear communication
  • Coordinate and resolve study-level issues, acting as an escalation point when required
  • Represent the company at investigator meetings, audits, and training sessions for sites and stakeholders
  • Support continuous improvement initiatives and assist in training less experienced team members

Benefits

  • Integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being
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