Associate Laboratory Project Services Manager

IQVIA•Marietta, GA

1d•Onsite

About The Position

Manage laboratory aspects of assigned clinical trial projects and serve as the main point of contact for customers across study startup, maintenance, and closeout. Drive project planning, timelines, risk management, and cross-functional coordination to deliver studies in line with standard operating procedures, policies, and good practices.

Requirements

Bachelor's Degree in Life Sciences and/or related field preferred
2+ years of clinical or research industry experience, including 1 year project management / project set up experience
Demonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar Centralized Laboratory systems preferred
Working knowledge of Project Management processes and central laboratory operations, including kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts preferred
Working understanding of medical and clinical research terminology
Other Equivalent combination of education, training, and experience may be accepted in lieu of degree
Strong interpersonal and customer management skills with the ability to build trusted working relationships
Strong written and verbal communication skills including good command of English language
Demonstrated ability to work in a fast-paced environment while staying organized and meeting deadlines
Ability to establish and maintain effective working relationships with coworkers, managers and customers

Responsibilities

Lead study setup activities, including protocol and budget review, project planning, milestone tracking, and risk, issue, and action management
Partner with study setup teams to support high-quality database configuration and oversee protocol-specific documentation and presentation materials
Monitor the Project Management Plan, timelines, deliverables, and study documentation throughout the full project lifecycle, including eTMF filing
Manage study scope changes, budget tracking, service-related issues, and lessons learned to support quality delivery and continuous improvement
Build and maintain strong customer relationships while coordinating communication across operational teams and serving as an escalation point for study-level issues
Represent the company at investigator meetings, audits, inspections, and other internal or external meetings as required
Provide study training to sites, CRAs, and customers, and support the development of less experienced staff