Associate IT Specialist

Weee! Inc • La Mirada, CA

9d • Onsite

About The Position

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. This role is 5 days onsite in La Mirada, CA (Working Hour: 3 PM - 11 PM PST). As a warehouse IT specialist, you will help us operate various IT assets, including networks, security camera systems, badge systems, alarm systems, printers, desktops, and laptops. A successful candidate should have experience in IT project coordination, a solid technical background, and strong organizational and analytical skills.

Requirements

• 0-3 years of relevant work experience in IT help desk support.
• Basic computer networking skills such as managing IT server room network switch/firewall.
• Rudimentary computer troubleshooting skills (Windows, Mac OS).
• Possess analytical, troubleshooting, and problem-solving skills.
• Operate the security camera system & badge system.
• Good communication skills.

Nice To Haves

• Warehouse-related IT support experience is preferred.

Responsibilities

• Provide daily tier 1 IT help desk support for warehouse operations, including basic networking, desktop/laptop, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
• Manage IT equipment inventory and assets.
• Perform daily and weekly IT and Warehouse inspections
• Maintain and ensure all IT equipment is in good working condition.
• Support MDF/IDF, local data center, and structured cabling.
• Support employee onboarding and offboarding.
• Support warehouse surveillance, storage, and applications.
• Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors.

Benefits

• Comprehensive health insurance package, including medical, dental, and vision
• 401k match
• Annual bonus plan
• Vacation and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credit
• Valuable opportunity to grow into your dream role by contributing to a venture-backed startup in a high-growth stage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees