Associate IT Operations Specialist I

Fluor•Greenville, SC

10d•$53,500 - $99,500

About The Position

The Associate Specialist I has entry level knowledge within designated Information Technology (IT) area of responsibility that is applied to specific assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies, and platforms.

Requirements

Accredited four (4) year degree or global equivalent in applicable field of study and one (1) year of work-related experience or a combination of education and directly related experience equal to five (5) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Must be able to provide proof of U.S. citizenship
Must be authorized to work in the country where the position is located.

Nice To Haves

Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or other related discipline
One (1) year related experience in technical services for hardware/software engineering and production support of Information Technology (IT)
Ability to demonstrate technical and non-technical communication skills, both oral and written
Able to analyze and act upon operational reports
Strong team-oriented interpersonal skills
Ability to analyze reports and remediate vulnerabilities in firewalls, routers, Intrusion Detection Systems, and Vulnerability Assessments
Some proficiency with telecommunications, local area network/wide area network (LAN/WAN) and multi-platform environments
Some proficiency in areas of voice telecommunications technologies, including cell phones, calling cards and connections with user environments
Knowledge in support of messaging environments
Proficiency in end user services support, including knowledge of help desk management processes, desktop support, or asset management

Responsibilities

Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
Apply methodology to support business applications, and investigate operational problems as necessary
Assist in the preparations of full spectrum of specifications and user requirements
Assist higher-level specialist in the maintenance of solutions
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Provide on-call technical support for end users as required
Other duties as assigned.