Associate Inventory Manager

Trulieve•Miami Gardens, FL

2d•Onsite

About The Position

The Associate Inventory Manager assists the General Manager and Assistant General Manager with leadership and supervision of store personnel, inventory tracking and management, achievement of key performance metrics, and efficient daily store operations. The role is responsible for maintaining regulatory compliance while delivering an exceptional customer experience. It also includes inventory audits and reporting, staff supervision, retail processes, visual merchandising, and handling patient issues and escalations.

Requirements

High school diploma.
Prior cash-handling experience.
Conversational English sufficient to communicate effectively with customers and team members, operate electronic equipment, comprehend safety procedures, and use telecommunications devices.
Strong interpersonal skills and professionalism when communicating with all levels of management and staff.
Ability to uphold strict confidentiality and discretion.
Ability to interact respectfully and politely with customers and team members.
Ability to function independently and work effectively with flexibility and personal integrity.
Ability to relate to and work with patrons of different ages and abilities, including people experiencing emotional distress or displaying a hostile attitude.
Must be at least 21 years of age.
Must pass Level 1 and Level 2 background checks.
Must possess a valid driver's license and pass an MVR background check for delivery locations only.
Must be able to move throughout the facility, including tight spaces; communicate and exchange sensitive information; observe and inspect details; and operate computing devices.
Must be able to manipulate objects of varying sizes and weights, push and pull up to 50 pounds, lift, carry, and position up to 50 pounds, use stools, ladders, or steps, and crouch, stoop, kneel, or crawl.
Must have visual and auditory acuity, with or without job aids, to perform the position's functions.
Must be available to work evenings, weekends, and holidays.

Nice To Haves

Prior management experience, preferably in retail and/or customer service.

Responsibilities

Monitor and maintain store inventory and ensure accurate inventory reporting.
Ensure consistent compliance with state-specific regulations.
Review and communicate company standard operating procedures (SOPs), ensure compliance, and communicate changes to employees.
Conduct inventory audits and required cycle counts in partnership with the General Manager or Assistant General Manager.
Make system adjustments as required, participate in root-cause analysis, and help determine, initiate, and execute corrective actions.
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes.
Maintain brand standards in visual merchandising.
Handle and resolve patient issues and escalations.
Maintain professional working relationships with business partners.
Maintain strict confidentiality and compliance.
Perform other tasks assigned by management.