Associate Inside Sales Representative

Simpson Strong-Tie•Columbus, OH

1d•$19 - $29•Onsite

About The Position

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures. Learn about our company culture directly from our team. YOU As an Associate Inside Sales Representative, you will be responsible for servicing the customer by handling all types of customer problems and request as well as processing orders. You will be training on our products in order to answer customer questions as well.

Requirements

High School Diploma or General Education Degree (GED) is required.
Customer service experience a plus.
Proficiency with Outlook, excel, MS Word, and similar computer programs.
Able to consistently demonstrate reliable, punctual attendance.
Able to add, subtract, multiply, and divide whole numbers, fractions, percentages and decimal equivalents.
Able to read and write simple correspondence and able to follow instructions.
Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to quickly and effectively solve customer problems.
Able to communicate one-on-one and in small group settings and in a team atmosphere.

Responsibilities

Answering the queue phone and providing customers with requested information including pricing and ship dates.
Input orders into the computer.
Provide technical help when able.