Associate Improvement Manager contributes to the success of Greenpoint Technologies through special projects which enhance business operations, improve efficiency, and streamline communication. This role leads the deployment and sustainment of Continuous Improvement (CI) frameworks (e.g., Lean, Six Sigma, Kaizen) across business units. The Associate Improvement Manager facilitates value stream mapping sessions to identify waste, bottlenecks, and process inefficiencies, and establishes and monitors key performance indicators (KPIs) to measure process effectiveness and improvement outcomes. They drive root cause analysis (RCA) using structured methodologies (e.g., 5 Whys, Fishbone Diagram) and ensure corrective/preventive actions are implemented. This role champions a culture of continuous improvement by promoting employee engagement, idea generation, and problem-solving at all levels, and standardizes best practices, ensuring documentation, replication, and scalability across the organization. The Associate Improvement Manager partners with Quality and Operations teams to align CI initiatives with compliance and regulatory requirements, and supports enterprise transformation initiatives aligned with organizational strategy, including digital, operational, and cultural transformation efforts. They identify opportunities for process automation, digitization, and system integration to improve efficiency and reduce manual effort, acting as a change agent to drive adoption of new tools, systems, and ways of working across the organization. This role tracks and reports transformation and continuous improvement benefits realization (cost saving, cycle time reduction, quality improvements), develops solutions to key business issues, and presents alternatives. They lead complex and large-scale projects for cross-functional and/or cross-departments as allocated by executives, identify and create improvement opportunities that support key strategic initiatives, and estimate the resources and participants needed to achieve project goals. The Associate Improvement Manager drafts and submits budget proposals to Vice President, Operations, plans and schedules project timelines and milestones using appropriate tools, and develops and delivers progress reports, proposals, requirements documentation, and presentations. They proactively manage changes in project scope, identify potential risk items, and develop mitigation plans to address them, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. This role mentors and coaches entry-level employees in Continuous Improvement, provides direction and support to project teams, and will support and assist in the development of strategic initiatives throughout the organization. They create and execute project work plans and revise as appropriate to meet changing needs and requirements, lead the planning and implementation of projects, to include training of necessary personnel and practical revisions to BMS where necessary, and implement and manage project changes and interventions to achieve positive project results. The Associate Improvement Manager summarizes projects to plan results periodically and at close of project, audits solutions and processes on a periodic basis to ensure effectiveness, and makes recommendations for cross-functional organizational improvement opportunities. Regular attendance, including being at work, being on time to work, and working full shifts, is required. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees