Continuous Improvement Associate

Atlantic Constructors•Richmond, VA

About The Position

The Continuous Improvement (CI) Associate is responsible for supporting and sustaining the CI operating system across the organization. This role assists to ensure process improvements are properly defined, documented, implemented, and maintained over time. Building a culture of continuous improvement by applying Lean tools, leading kaizen events, and supporting the coaching and development of team members. This position requires strong analytical, problem-solving, and communication skills, as well as the ability to work collaboratively across departments and present data-driven findings to diverse audiences. It is a position that actively contributes to building a company's culture of continuous improvement and driving positive changes at the operational level. Each CI Associate will have a primary focus area while being cross trained to support other CI functions, ensuring flexibility and continuity.

Requirements

Some experience in continuous improvement support.
Strong organizational and time management skills
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and familiarity with document management tools
High Attention to detail and ability to manage and prioritize multiple projects and tasks
Willingness to learn and take on new challenges
Ability to work collaboratively with cross-functional teams

Nice To Haves

Bachelor's degree in business administration, communications, construction management, or equivalent experience.
1-2 years of experience in support, preferably in a construction or engineering environment

Responsibilities

Applying Lean Manufacturing and Six Sigma tools to drive measurable improvements in key performance indicators.
Update SOPs, standard work, and process documentation for assigned projects.
Collaborating with cross-functional teams to collect and analyze data, identify process inefficiencies, and implement solutions.
Follow and uphold CI documentation standards, including version control and update logs.
Ensure documentation is accurate, current, and maintained within designated systems, including Workvivo (CI Hub), the Portal, and related platforms.
Maintain alignment between documented processes and actual workflows through coordination with stakeholders
Coordinate with Training & Development to ensure process updates are reflected in training materials.
Track and follow up on action items from CI workshops and improvement initiatives.
Monitor and support reporting on key performance indicators (KPIs) related to CI initiatives.
Utilize and contribute to CI tools, templates, and resources within the CI Hub.
Coordinate meetings, workshops, and communications across teams and departments as needed.
Support development of reports, dashboards, and presentations for leadership and project teams.
Manage multiple projects and priorities in a fast-paced, cross-functional environment.
Other assignments or duties as needed.