Associate I - Surplus Lines

Acrisure•Grand Rapids, MI

9d•Onsite

About The Position

Acrisure is seeking a Surplus Lines Associate for its Regulatory Affairs Department. The role provides support to employees, leaders, and agency partners with a focus on customer service, accuracy, and timeliness. The associate supports tax compliance and regulatory document processes, maintains confidentiality, and provides administrative assistance to help the team meet business needs. Candidates should be comfortable working onsite to support collaboration, team leadership, and cross-functional partnership.

Requirements

Strong computing skills, including Microsoft Office and specifically Excel.
Ability to work independently after receiving instructions and guidance, while also engaging with team members.
Strong problem-solving capacity.
Self-motivated and driven.
Effective written and oral communication skills.
Willingness and ability to work overtime, particularly between September and December.
At least one year of experience in a customer service role and/or administrative role.
Ability to multitask in a fast-paced environment.
Comfort with an onsite presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

An associate’s degree or higher is preferred; equitable work experience may be accepted instead.
Enrollment in an associate’s degree or higher program in accounting, business administration or general business, insurance, legal studies, or a comparable field may be considered.
Accounting experience is preferred but not required.
Audit experience is preferred but not required.

Responsibilities

Initiate tax compliance submissions as assigned by a senior team member.
Verify the applicability and accuracy of tax compliance documents received and filed.
Maintain day-to-day regulatory documents in an organized and timely manner as directed by the team.
Protect confidential information and handle sensitive information and assigned tasks appropriately.
Remain informed of multi-state tax requirements.
Execute and use tax reports as needed.
Interpret and apply best practices to meet unique business needs.
Maintain current knowledge of team responsibilities and support team success through effective and accurate administrative assistance.
Resolve limited and non-routine problems as required.
Perform other tasks and duties assigned by the supervisor.