Associate I - Surplus Lines

Acrisure•Grand Rapids, MI

10d•Onsite

About The Position

Acrisure is seeking a Surplus Lines Associate for its Regulatory Affairs Department. The role supports employees, leaders, and agency partners by providing timely, accurate, and customer-focused assistance. The associate helps manage surplus-lines tax compliance submissions and regulatory documents, verifies documentation, stays informed about multi-state tax requirements, and provides administrative support to the team. The position requires an on-site presence to support collaboration, team leadership, and cross-functional partnerships. Overtime may be required, particularly from September through December.

Requirements

Strong computing skills, including Microsoft Office and specifically Excel.
Ability to work independently after receiving instructions and guidance, while also interacting with team members.
Strong problem-solving capacity.
Self-motivated and driven.
Effective written and oral communication skills.
Willingness and ability to work overtime, particularly between September and December.
At least one year of experience in a customer service role and/or administrative role.
Ability to multitask in a fast-paced environment.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

An associate’s degree or higher; equitable work experience will also be accepted.
Enrollment in an associate’s degree or higher program in accounting, business administration or general business, insurance, legal studies, or a comparable field.
Accounting experience.
Audit experience.

Responsibilities

Initiate tax compliance submissions as assigned by a senior team member.
Verify the applicability and accuracy of tax compliance documents received and filed.
Maintain day-to-day regulatory documents in an organized and timely manner as directed by the team.
Maintain confidentiality of sensitive information and assigned tasks.
Remain informed about multi-state tax requirements.
Execute and use tax reports as needed.
Interpret and apply best practices to meet unique business needs.
Maintain current knowledge of team responsibilities and support the team through effective and accurate administrative assistance.
Resolve limited and non-routine problems as required.
Perform other tasks and duties as assigned by the supervisor.