Associate I - Surplus Lines

Acrisure•Grand Rapids, MI

3d•Onsite

About The Position

Acrisure is seeking a Surplus Lines Associate to join its Regulatory Affairs Department and support employees, leaders, and agency partners with a high degree of customer satisfaction, expertise, and timeliness. The role focuses on surplus lines tax compliance and regulatory administration, requiring attention to detail, strong computer skills, customer-service orientation, and the ability to work effectively with a team and independently after receiving guidance. The position has an on-site presence to support collaboration, team leadership, and cross-functional partnership. Overtime may be required, particularly between September and December.

Requirements

Strong computing skills, including Microsoft Office and specifically Excel.
Ability to work independently after receiving instructions and guidance, while also being comfortable with a high degree of interaction with team members.
Strong problem-solving capacity.
Self-motivated and driven.
Effective written and oral communication skills.
Willingness and ability to work overtime, particularly between September and December.
At least one year of experience in a customer service role and/or administrative role.
Ability to multitask in a fast-paced environment.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Associate’s degree or higher; equitable work experience may be accepted instead.
Enrollment in an associate’s degree (or higher) program in accounting, business administration or general business, insurance, legal studies, or a comparable field may be considered.
Accounting experience is preferred but not required.
Audit experience is preferred but not required.

Responsibilities

Initiate tax compliance submissions as assigned by a senior team member.
Verify the applicability and accuracy of tax compliance documents received and filed.
Maintain day-to-day regulatory documents in an organized and timely manner under team direction.
Maintain confidentiality when handling sensitive information and assigned tasks.
Stay informed about multi-state tax requirements.
Execute and use tax reports as needed.
Interpret and apply best practices to meet unique business needs.
Maintain current knowledge of team responsibilities and support team success through effective and accurate administrative assistance.
Resolve limited and non-routine problems as required.
Perform other tasks and duties assigned by the supervisor.