Part-Time Sales Floor Associate - Austin Bluffs Store

Goodwill of Colorado•Colorado Springs, CO
•Onsite

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is well stocked, organized, presentable, and clean, including the restrooms. The role brings processed clothing to the sales floor and involves interacting with customers, answering product questions, and providing excellent customer service. The associate prices products according to Goodwill standards, helps merchandise and refresh floor selections, and may assist or cross-train in other departments as needed. The position is part-time and pays $16.51 per hour.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
  • Ability to see color and use judgment to assess product quality and value and determine pricing.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Prior visual merchandising experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Price items according to Goodwill standards for quality and value, researching item values when appropriate using the internet or company tools.
  • Keep the sales floor clean and organized by cleaning and organizing shelves and racks, picking up items, putting away products, and handling returned or unwanted items.
  • Merchandise sales floor products to standard by category, color, and size; make decisions about adjusting product placement to improve the customer shopping experience and increase sales.
  • Communicate targeted floor needs to the manager on duty to assist production.
  • Provide customer service to staff and customers, follow the 10-foot rule, and answer product questions.
  • Rotate or remove old or unsold products promptly to refresh the sales floor selection.
  • Identify and pull e-commerce products from the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s chosen schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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