Associate I, Production Operations

FIS Global • Canton, MA

10d • Onsite

About The Position

As a Remittance Processing Associate, you’ll support the accurate and timely processing of customer payments in FIS’s lockbox operation. The role includes preparing payments for processing, handling exception items, researching adjustments, and helping maintain remittance processing equipment and supplies. This is an on-site overnight position in Bolingbrook, Illinois. The schedule is Friday night through Monday night, 9:00 p.m. to 4:30 a.m., with Tuesday, Wednesday, and Thursday nights off. Entry-level pay is indicated; no salary amount is provided.

Requirements

• High school diploma or GED.
• Prior or current lockbox experience.
• Knowledge of remittance and item processing procedures.
• Ability to identify errors in calculations and balances.
• Ability to organize, assemble, and sequence work efficiently.
• Effective written and verbal communication skills.
• Ability to work with computer processing systems and related equipment.
• Ability to lift or move up to 30 pounds.
• Ability to work the required overnight, on-site schedule.

Responsibilities

• Prepare customer payments for processing.
• Coordinate setup and maintenance activities for remittance processing equipment.
• Research and process adjustments.
• Process exception items.
• Maintain inventory of remittance processing supplies.
• Prepare outgoing collection notices for clients.
• Verify and distribute processing output.
• Perform other related duties as assigned.

Benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A modern, international work environment and a dedicated and motivated team.
• A competitive salary and benefits.
• A work environment built on collaboration, flexibility, and respect.
• Varied and challenging work to help you grow your technical skillset.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED