Production Operations Associate I
FIS•US MA CAT 10, MA
•Onsite
About The Position
As a Remittance Processing Associate, you’ll support the accurate and timely processing of customer payments in a lockbox operation. You’ll prepare payments for processing, handle exception items, research adjustments, and help maintain remittance processing equipment and supplies. The role is on-site and requires lockbox experience. The posting lists a Sunday–Thursday schedule from 7:00 a.m. to 3:30 p.m., with Friday and Saturday off, and describes the pay as entry level.
Requirements
- High school diploma or GED.
- Prior or current lockbox experience.
- Knowledge of remittance and item processing procedures.
- Ability to identify errors in calculations and balances.
- Ability to organize, assemble, and sequence work efficiently.
- Effective written and verbal communication skills.
- Ability to work the required on-site schedule.
Responsibilities
- Prepare customer payments for processing.
- Coordinate setup and maintenance activities for remittance processing equipment.
- Research and process adjustments.
- Process exception items.
- Maintain inventory of remittance processing supplies.
- Prepare outgoing collection notices for clients.
- Verify and distribute processing output.
- Perform other related duties as assigned.
Benefits
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
