Production Operations Associate I

FIS Capital Markets • Canton, MA

5d • Onsite

About The Position

As a Remittance Processing Associate, you’ll support the accurate and timely processing of customer payments in a lockbox operation. The role involves preparing payments for processing, handling exception items, researching adjustments, and helping maintain remittance processing equipment and supplies. It is an on-site position in Bolingbrook, Illinois, with a Sunday–Thursday schedule from 7:00 a.m. to 3:30 p.m.; Friday and Saturday are days off. Prior or current lockbox experience is required.

Requirements

• High school diploma or GED.
• Prior or current lockbox experience.
• Knowledge of remittance and item processing procedures.
• Ability to identify errors in calculations and balances.
• Ability to organize, assemble, and sequence work efficiently.
• Effective written and verbal communication skills.
• Ability to work the required on-site schedule.

Responsibilities

• Prepare customer payments for processing.
• Coordinate setup and maintenance activities for remittance processing equipment.
• Research and process adjustments.
• Process exception items.
• Maintain inventory of remittance processing supplies.
• Prepare outgoing collection notices for clients.
• Verify and distribute processing output.
• Perform other related duties as assigned.

Benefits

• Competitive salary and benefits.
• A modern, international work environment and a dedicated and motivated team.
• A collaborative, flexible, and respectful work environment.
• Varied and challenging work to help develop technical skills. The position also offers a high degree of responsibility and a broad spectrum of opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED