Associate I, Human Resources

First National Bank of Omaha•Omaha, NE

5d•Hybrid

About The Position

This role will be accountable for consulting with employees and managers to deliver employment related programs and services including: complex HR transactions and HR system updates; administration of benefits, time, absence and payroll processes; contributing to the delivery of workforce policies; maintaining and updating employment records; administering audit and control processes and coordinating solutions; and leveraging metrics to complete and deliver data-driven analysis. Key areas of expertise include: HR information systems; health, welfare, and retirement programs; labor and employment compliance; and audit processes.

Requirements

Bachelor’s Degree completed or in process.
Minimum of 1 – 3 years of progressive experience in HR role with knowledge of payroll, benefits and HRIS system concepts.
Ability to operate under a high degree of confidentiality and flexibility.
Excellent interpersonal, written and verbal communication skills.
Must have demonstrated ability to communicate and collaborate effectively.
Excellent critical thinking, analytical and problem solving skills.
Must be able to work a flexible schedule including some evenings and weekends as business demands require.
Proficient in Microsoft Office suite
Unrestricted work authorization and not require future sponsorship.

Nice To Haves

PHR, CCP, CEBS certificate or other related human resources certification.
Workday experience.
Working knowledge of HR practices and labor and employment law.
High attention to detail.
Able to flex work style and function in ambiguous situations.

Responsibilities

Deliver consultative services to employees and managers on a broad range of HR programs throughout the employment life cycle including but not limited to: health, welfare, and retirement; time and absence; payroll; tuition reimbursement; and workforce policies.
Support general Tier 1 & Tier 2 services throughout the employment lifecycle and aligned to the defined service expectations including first call resolution.
Input and effectively process complex HR transactions including new hire, separation, internal transfer, restructure, position adjustment and status.
Create supervisorial organizations.
Analyze and diagnosis process and service related issues.
Research, monitor and resolve complex requests and scenarios for employees, managers and HR.
Coordinate across stakeholders to ensure deliverables align to organizational objectives and are completed based on agreed upon solutions.
Ensure root cause issues are escalated and communicated effectively.
Provide Workday support and research and advise on system technical issues.
Contribute to delivery of effective workforce policies, both HR and organizational, which align to the Operating Philosophy and support a high level of employee engagement while ensuring regulatory compliance.
Provide context, education and ensure clarity for employees and managers regarding integration consideration for HR programs.
Advocate and encourage employees and managers to leverage tools, programs and experiences to maximize engagement in existing programs.
Collect, verify, track and maintain accurate and compliant employment records including I-9’s, applications, benefit changes and other documents throughout the employee life cycle.
Maintain the off-site storage of employment records.
Participate in external and internal audit processes including creating documentation and conducting research.
Lead the audit and control processes for the Safe Act program; time keeping; vendor and benefit administration.
Research, coordinate and resolve any issues and identify and implement process improvements going forward.
Evaluate, identify and recommend process and program design improvements and opportunities through root cause analysis and diagnostic patterns.
Proactively advocate for employee and manager centric design standards through day to day and project participation.