Associate, Hospitality (Catering) - Main Campus

Memorial Sloan Kettering Cancer Center•New York, NY

1d•Onsite

About The Position

The Food & Nutrition team at MSK is hiring a Hospitality Associate! In this role, you will be responsible for preparing, assembling, transporting, setting up, serving food, and cleaning up for hospitality events and services. You’ll ensure all tasks are completed in accordance with established policies and procedures, maintaining the highest standards of service and cleanliness. Join us in delivering outstanding hospitality and care to our patients, families, and staff.

Requirements

Ability to follow established policies, procedures, and safety standards
Comfortable with physical requirements such as lifting, standing, pushing/pulling, and working in hot or cold environments
Strong verbal communication and hearing ability for effective service and team coordination

Nice To Haves

Experience in food service or hospitality preferred
ServSafe Food Handler Certificate of Achievement preferred

Responsibilities

Delivers all food, supplies and equipment to specified location at designated times.
Sets up food, supplies, equipment and utensils at designated tables or other locations according to specific catering guidelines and special instructions.
Sets table with all contracted service ware, per catering guidelines.
Reviews daily schedule at the start of shift to ensure understanding of the day’s expectations and plans food preparation and assembly according to scheduled delivery times.
Contacts lead, assistant or manager upon review and reports any potential problems fulfilling schedule.
Captures all required food and supplies utilizing work sheets and checklists.
Communicates and coordinates activities with the hot food and cold salad production areas regarding the timing and preparation of required menu items at start of shift.
Communicates and coordinates activities with the Hospitality Cook regarding the timing and preparation of required menu items at the start of shift.
Operates and maintains equipment carefully and according to manufacturer’s manual and Departmental Policies and Procedures Manual; reports mechanical failures or needed repairs to maintain equipment in good working conditions.
Keeps track of all transport trucks.
Prepares daily cold food products and baked goods as taught by manager.
Serves guests in a professional manner, offering guests food and drink observing common rules of courtesy and hospitality.