Associate Healthcare Director

Harmony Senior Services•Waldorf, MD

About The Position

The Associate Healthcare Director (AHCD) assists the community’s Healthcare Director in leading health and wellness activities for residents and ensuring the resident care department operates efficiently and effectively. The AHCD helps lead medication technicians and nursing assistants in providing quality care while maintaining compliance with applicable local, state, and federal regulations and Harmony Senior Services policies and standards. The role evaluates residents before move-in and as their condition or regulations require, develops and revises individualized service plans based on assessments and resident preferences, and coordinates care with physicians, pharmacists, third-party healthcare providers, and other healthcare team members. It also supports the medication management program through pharmacy collaboration, medication technician training and skill validation, routine audits, and other medication-safety activities. The AHCD helps keep resident evaluations and documentation compliant and the resident care department survey-ready, participates in plans of correction, and maintains infection-control standards. The position provides training and skill validation to medication technicians, personal care aides, and others; assists with hiring, onboarding, and coaching; and may participate in community and resident care meetings when the Healthcare Director is unavailable. It promotes teamwork, communicates with residents’ families, responds to concerns, completes required training, and partners with the Harmony Square Director and Healthcare Director on behavior expressions and the wellness needs of Harmony Square residents. Other duties may be assigned.

Requirements

Current, valid, unencumbered license to practice as an RN or LPN in the state where the community is located.
1–2 years of experience required.
Current CPR certification required.
Strong organizational and time-management skills.
Effective verbal and written communication skills.
Ability to work a flexible schedule, including day, evening, and night shifts and weekends.
Ability to be on-call after hours.
Ability to act as Manager-on-Duty on selected weekends.

Nice To Haves

Three or more years of experience preferred.
Experience caring for geriatric individuals and people with Alzheimer’s disease or other forms of dementia strongly preferred.

Responsibilities

Evaluate residents before move-in to determine whether their care and service needs can be met in the community, and conduct re-evaluations as required by residents’ conditions or state regulations.
Develop and revise individualized resident service plans based on evaluations and residents’ stated preferences.
Coordinate care and services with residents’ physicians, pharmacists, third-party healthcare providers, and other healthcare team members.
Participate in oversight of the community’s medication management program.
Collaborate with the pharmacy; train and validate medication technicians’ skills; conduct routine audits and other medication-safety activities.
Maintain working knowledge of applicable local, state, and federal regulations.
Ensure resident evaluations and documentation meet requirements and work with the Healthcare Director to keep the resident care department survey-ready.
Participate in developing and complying with plans of correction, as applicable.
Maintain infection-control standards to prevent or limit the spread of communicable illness.
Train and validate the skills of medication technicians, personal care aides, and others to promote safe resident care.
Assist with hiring by conducting interviews and providing onboarding training and coaching to new resident care team members.
Participate in community and resident care meetings when needed if the Healthcare Director is unavailable.
Promote collaboration and teamwork and maintain positive working relationships with community team members.
Communicate compassionately and regularly with residents’ families, respond promptly to questions or concerns, and participate in problem-solving.
Complete all required state and Harmony initial, annual, and other training.
Partner with the Harmony Square Director and Healthcare Director to manage Behavior Expressions and the overall wellness needs of Harmony Square residents.
Carry out other duties as assigned.
Work a flexible schedule that may include day, evening, and night shifts and weekends; be available for after-hours on-call duties and act as Manager-on-Duty on selected weekends.