Associate Healthcare Director

Harmony Senior Services•Hershey, PA

14d•Onsite

About The Position

The Associate Healthcare Director (AHCD) assists the community’s Healthcare Director in leading resident health and wellness activities and ensuring the resident care department operates efficiently and effectively. The AHCD helps lead medication technicians and nursing assistants in providing quality care while maintaining compliance with applicable local, state, and federal regulations and Harmony Senior Services policies and standards. The role evaluates prospective residents to determine whether the community can meet their care and service needs, conducts re-evaluations as needed, and develops and revises individualized service plans based on evaluations and residents’ preferences. The AHCD collaborates with physicians, pharmacists, third-party healthcare providers, and other healthcare team members to coordinate care. The AHCD participates in oversight of the medication management program, including medication technician training and skill validation, routine audits, and other medication-safety activities. The role helps ensure evaluations and documentation meet requirements, supports survey readiness and plans of correction, and maintains infection-control standards. It also provides training and validation for medication technicians, personal care aides, and other team members; participates in hiring, onboarding, and coaching; and attends community and resident-care meetings as needed. The AHCD promotes collaboration and teamwork, maintains positive working relationships with community team members, communicates with residents’ families, responds to questions or concerns, and participates in problem-solving. The role completes required training and partners with the Harmony Square Director and Healthcare Director on behavior expressions and the wellness needs of Harmony Square residents. Other duties may be assigned.

Requirements

Current, valid, unencumbered RN or LPN license in the state where the community is located.
Current CPR certification.
1–2 years of experience required.
Strong organizational and time-management skills.
Effective verbal and written communication skills.
Ability to work a flexible schedule that may include day, evening, and night shifts and weekends.
Ability to be on-call after hours and act as Manager-on-Duty on selected weekends.

Nice To Haves

Experience caring for geriatric individuals and people with Alzheimer’s disease and other forms of dementia is strongly preferred.
Three or more years of experience preferred.

Responsibilities

Assist the Healthcare Director in leading resident health and wellness activities and the resident care department.
Help lead medication technicians and nursing assistants in providing quality care and maintaining regulatory and policy compliance.
Evaluate prospective residents and conduct re-evaluations as indicated by residents’ conditions or state regulations.
Develop and revise individualized resident service plans based on evaluations and residents’ stated preferences.
Collaborate with residents’ physicians, pharmacists, third-party healthcare providers, and other healthcare team members to coordinate care and services.
Participate in oversight of the community’s medication management program.
Collaborate with the pharmacy; train and validate medication technicians’ skills; perform routine audits and other medication-safety activities.
Maintain working knowledge of applicable local, state, and federal regulations.
Ensure resident evaluations and documentation meet requirements and collaborate with the Healthcare Director to maintain survey readiness.
Participate in developing and complying with plans of correction, as applicable.
Maintain infection-control standards to prevent or limit the spread of communicable illness.
Train and validate the skills of medication technicians, personal care aides, and others to promote safe resident care.
Participate in hiring as needed by conducting interviews and providing onboarding training and coaching to new resident-care team members.
Participate in community and resident-care meetings when the Healthcare Director is unavailable.
Promote collaboration and teamwork and maintain positive working relationships with community team members.
Communicate regularly and compassionately with residents’ families, respond promptly to questions or concerns, and participate in problem-solving.
Complete all required state and Harmony initial, annual, and other training.
Partner with the Harmony Square Director and Healthcare Director to manage behavior expressions and the overall wellness needs of Harmony Square residents.
Work a flexible schedule, be available for after-hours on-call duties, and act as Manager-on-Duty on selected weekends.
Carry out other duties as assigned.