Associate Hardware Technician

Ensono•Omaha, NE

2d•Hybrid

About The Position

As an Associate Hardware Tech at Ensono, you will be a critical hands-on technical resource responsible for the physical infrastructure that powers our clients' most important technology systems. Working in a secure, raised-floor data center environment, you will rack and stack equipment, troubleshoot hardware issues, and ensure seamless server implementation and decommissioning activities. You'll manage everything from verifying power connections and status lights to installing and labeling cables and maintaining detailed documentation of hardware location and connectivity. Your expertise in data center best practices, combined with your ability to work both independently and collaboratively, will directly support our clients' mission-critical operations and enable them to Do Great Things.

Requirements

Knowledge of cable installation
Some experience working with the internals of computer hardware is required
Excellent listening and communication skills
Self-motivated, with high energy and an engaging level of enthusiasm
Ability to lift 50lbs
Ability to work independently and in a team environment
Ability to document problem resolution summaries using an online ticketing system
Basic understanding of data center operations and equipment handling

Nice To Haves

2 years of related Data Center experience
Hardware installation, troubleshooting, and repair skills in the area of network equipment
A+, Network + certification and/or PC maintenance work experience is desired
Experience working in a medium to large-scale computer center environment is desired
Familiarity with raised floor management and computer/network installations
Knowledge of fiber and copper cable, legacy and current technologies
Working knowledge of legacy environments i.e. AS/400 and S/390 or UNIX, and Windows operating systems
Experience in Production control activities, Network Operations, and Service Desk operations
Understanding of mainframe installations and terminology

Responsibilities

Rack and stack equipment
Troubleshoot hardware issues
Ensure seamless server implementation and decommissioning activities
Verify power connections and status lights
Install and label cables
Maintain detailed documentation of hardware location and connectivity

Benefits

Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule