Associate Field Training Manager

The Wendy's Company•Quebec, QC

6d•Hybrid

About The Position

The Associate Field Training Manager strengthens training execution across Canada with the focus on Quebec by delivering Wendy’s University programs, leading LTO and operational training, certifying Training Restaurants, supporting new market openings, and elevating field capability. The role drives consistent execution and builds operational talent across assigned markets. The Associate Field Training Manager will partner with the FOM, and Operators in markets to drive overall performance. This role will support the Quebec market and several surrounding markets.

Requirements

Minimum of 3 years in operations with experience in training
Exceptional presentation and facilitation skills; able to lead instruction for a wide range of audiences
Proficient in Microsoft Office Suite and related presentation tools
Strong Organizational and Planning Skills
Strong Written and Oral Communication skills
Communication skills (written and verbal) in supporting regional language

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Deliver Wendy’s University Core & More Programs with strong instructional quality.
Build leadership capability through coaching of restaurants and multi-unit leaders.
Reinforce consistent training culture across assigned markets.
Evaluate adoption and identify opportunities to improve program effectiveness.
Lead scheduling, coordination, and delivery of LTO, product, and operational training.
Deliver standardized training materials to ensure accurate and consistent execution.
Conduct follow‑up coaching to reinforce standards and close performance gaps.
Identify training priorities based on field performance.
Own the certification and recertification of Training Restaurants within assigned markets.
Conduct WDRV and training‑environment assessments to verify certification readiness.
Provide targeted coaching to strengthen training restaurant capability and performance.
Ensure districts maintain sufficient Training Restaurant coverage.
Execute structured training plans for new openings, including crew and management readiness.
Prepare trainers and restaurant teams to meet standards and opening timelines.
Track progress and provide targeted support to ensure smooth launches.
Conduct post‑opening evaluations to confirm sustained performance.
Conduct field visits to assess execution, training adoption, and leadership behaviors.
Deliver concise coaching to improve capability and performance.
Identify gaps and partner with operations to address root causes.
Support district and market priorities with targeted field presence.