Associate Field Sales Account Executive - Central/West LA

The RealReal•Los Angeles, CA

3d•$60,000 - $70,000

About The Position

The Associate Luxury Resale Advisor is a sales position at The RealReal focused on growing new business and reactivating lapsed consignor relationships. The role builds a consignor base by acquiring luxury goods from new clients and reconnecting with past consignors. It requires an entrepreneurial, customer-focused approach, strong relationship-building, and an interest in luxury brands, fashion, and sustainability. Advisors understand each consignor’s needs and provide strategic guidance on what and when to consign to help maximize returns. The position is primarily field-based, with more than 70% of time spent traveling within the assigned market and conducting personalized in-home appointments. Advisors source leads, manage a sales pipeline, meet or exceed sales quotas, deliver a high-touch client experience, explain contracts and pricing, collaborate with Retail and Consignor Relations teams, and coordinate consigned-item pickup and shipment. The role requires a 40-hour workweek, occasional off-hours, residence in the assigned territory, a valid driver’s license except in the Manhattan, Brooklyn, and Chicago markets, compliant insurance and driving record, and the ability to lift up to 25 pounds as needed. The expected base salary range is $60,000–$70,000, and the expected on-target earnings range is $75,000–$87,500. Employees may also be eligible for incentive pay and benefits. Starting compensation depends on factors including work location, skills, experience, market demands, and internal parity.

Requirements

Technologically proficient and comfortable using CRM systems such as Salesforce and digital tools to manage a pipeline and performance.
Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
Motivated by ownership, growth, and impact, with the drive to build a book of business and improve performance.
Results-oriented and comfortable working independently in a fast-paced, field-based environment.
Able to build rapport, earn trust, and communicate effectively about high-value goods and services with discerning clientele.
Strong relationship-building, organizational, problem-solving, verbal communication, and written communication skills.
Customer-focused and passionate about luxury, fashion, and sustainability.
Willing and able to travel more than 70% within the designated market.
Able to commit to a 40-hour workweek with occasional off-hours.
Must reside in the assigned territory.
Must have a valid driver’s license, except in Manhattan, Brooklyn, and Chicago markets, and maintain compliant insurance and driving record.
Able to lift up to 25 pounds as needed.

Nice To Haves

Experience selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.
Experience with Salesforce or a similar CRM.

Responsibilities

Engage new, inactive, and prospective clients through daily outreach and in-home appointments.
Develop networking and outreach strategies to attract new consignors, reactivate lapsed relationships, and generate repeat business.
Source leads, reactivate lapsed consignors, convert marketing-qualified leads, and manage pipeline activity and opportunities using tools such as Salesforce.
Meet or exceed monthly quotas and performance metrics for new business, reactivation, and revenue growth.
Deliver a high-touch, white-glove consignment experience that supports client satisfaction, trust, and long-term engagement.
Present and review consignment contracts, establish pricing expectations using internal tools and luxury-market expertise, and guide clients through the process.
Partner with Retail teams to support sales growth and collaborate with Consignor Relations to address and resolve client concerns.
Acquire luxury consignment items and coordinate their pickup and shipment to The RealReal’s e-commerce centers.
Spend more than 70% of working time in the field cultivating client relationships and securing consigned items through in-home appointments.
Maintain disciplined prospecting, outreach, follow-up, communication, and accountability while building client relationships and converting opportunities.