Associate Facility Manager

Trafera LLC • Mabscott, WV

7d • Hybrid

About The Position

The Associate Facility Manager supports the daily operations of facility functions including repair, production, installation services and deployment for Trafera customers. Working closely with the Associate Director of Operations and facility Supervisors, this role helps coordinate employee workflows, monitor quality standards and ensures operational consistency. This is a people leader who is accountable for leading and managing team performance in support of business objectives.

Requirements

• Bachelor’s degree in business administration, supply chain or a relevant field, or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position
• 4+ years of progressive experience in computer repairs, warehouse, production or other related computer technology role including 1 year leading, mentoring, and developing direct reports.
• Proven track record of implementing and executing continuous improvement projects
• Demonstrated analytical and problem-solving skills
• Strong written and verbal communication skills with the ability to effectively present ideas and deliverables to internal and external stakeholders
• Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations, and lead through influence
• Self-directed work style, able to work autonomously, prioritize and deliver results
• Ability to travel to multiple sites throughout the Twin Cities or nationally as necessary.

Nice To Haves

• ERP, specifically Infor, Syteline or other workflow processing tools
• CRM, specifically, HubSpot
• Data analytics tools, such as Power BI
• Warehouse management system, such as Factory Track
• Multi-carrier shipping software, such as Pacejet
• Microsoft Office Suite, especially Word and Excel

Responsibilities

• Support product and services delivery ensuring it is at or exceeding standards (production, repairs, warehouse and installation)
• Design and implement processes to ensure that critical tasks, key workflows, and business drivers are executed efficiently, effectively, safely, and contribute to overall operational performance.
• Collaborate with internal teams to streamline workflows, reduce operational friction, and improve order fulfillment and customer experience to support Trafera customer experience expectations
• Manage expenses, purchase materials, and inventory control
• Responsible for ensuring OSHA health and safety standards are followed, serve as emergency point of contact, and as a main point of contact for facility needs/questions
• Coordinate services with third party vendors for building and equipment maintenance such as, custodial, snow removal, forklift and electric pallet jack
• Support Lead, manage, and develop the operations team:
• Build trusted and effective relationships to support an organizational culture that lives the values
• Maintain active presence within the team, providing daily support and communication to build and foster strong teams and reporting structures
• Create and implement standard policies and processes throughout the team
• Demonstrate a continuous improvement mindset and empower the team in these efforts
• Establish clear expectations and set goals in alignment with strategic plans and ensure accountability for meeting quality and delivery expectations
• Manage performance and career development to include taking corrective action if necessary
• Maintain professional competence, knowledge, and skill necessary in your role
• Maintain effective staffing levels and proactively create succession plans, actively participate in recruiting efforts
• Engage in structured leadership training and mentorship programs to build skills in team management, operational strategy and cross-functional collaboration, preparing for future advancement within Trafera’s Operations team.

Benefits

• The organization is committed to providing reasonable accommodation for the known physical or mental limitations of an otherwise qualified individual with a disability unless undue hardship and/or a significant risk to the health and/or safety of the individual or others would result.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level