P/T Associate, Event and Tournament Services
About The Position
The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States. This role will assist in all daily tournament operations, facility, and administrative needs. The Associate will serve as the on-site events team contact for all assigned events, including preparing the event for the day, assisting with all needs in the TA center, communications to Tournament organizer and players on site, communications to the courts & grounds team & MOD, and updates through the Campus Update chat. The role also involves assisting with assigned meetings held at the National Campus, ensuring on-site quality control for internal and external meetings, managing meeting space set up and breakdown, and ensuring delivery of food & beverage orders. Additionally, the Associate will assist with various tournaments and events, including amateur, pro, adult, and junior tournaments, as well as charitable & special events. Communication with tournament/event participants before, during, and after each event is a key responsibility, as is liaising with players of varying backgrounds and levels of playing ability. Support for live scoring and scoreboard operations, assisting with event proposals, contracts, site inspections, and pre-event meetings, and supporting community & partnership events are also part of the role. The position requires cross-functional collaboration and other duties as assigned.
Requirements
- Digital Literacy - Google Suite including Docs, Sheets, Forms & Presentations, Serve Tennis, Monday.com, and other programs as needed
- Outstanding verbal, written, and interpersonal communication skills
- Strong attention to detail and accuracy
- Must be available to work weekends and overtime occasionally
- Excellent organizational skills
- This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position on designated setup and event days
Responsibilities
- Assist in all daily tournament operations, facility, and administrative needs
- Serve as the on-site events team contact for all assigned events, including preparing the event for the day, assisting with all needs in the TA center, communications to Tournament organizer and players on site, communications to the courts & grounds team & MOD, and updates through the Campus Update chat
- Assist with assigned meetings held at the National Campus.
- Ensure on-site quality control for internal and external meetings in classroom, multipurpose room, etc., manage meeting space set up and breakdown, ensure delivery of food & beverage orders
- Assist with assigned amateur, pro, adult, junior tournaments as well as charitable & special events.
- Assist with other National Campus events as assigned.
- Assist with Communication with tournament/event participants before, during, and after each event
- Liaise with players of varying backgrounds and levels of playing ability (Jr., Collegiate, Adult, Professional, Wheelchair)
- Support Event Operations with live scoring and scoreboard operations as requested
- Assist Senior Manager and events department with event proposals, contracts, site inspections, and pre-event meetings
- Assist with community & partnership events as needed
- Work cross-functionally as requested
- Other Duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
