Associate, Enterprise Client Strategy

ShopMy•New York, NY

7d•$70,000 - $85,000•Onsite

About The Position

Join ShopMy – Powering the Future of Digital Marketing ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations. ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you. About the role... We are seeking a Client Strategy Associate to join our Brand Success team, where you will help manage and optimize our largest and most complex customers and our luxury portfolio. The retention and expansion of customer partnerships is at the forefront of ShopMy's focus. The role enables our Client Strategy Managers to further elevate our brands' experience and success on the platform.

Requirements

Bachelor’s Degree
1–3 years in account management, project management, or client-facing roles supporting high-value, enterprise, or luxury brands
Comfortable engaging with senior stakeholders and executives, with experience navigating complex org structures or high-touch client relationships
Skilled at managing multiple high-touch accounts simultaneously, with strong prioritization and a consistent standard for quality and responsiveness
Experience as an Account Coordinator, Assistant, or similar preferred
Proficiency in Google Suite, Microsoft Office, and Zoom
Highly organized with strong attention to detail
Excellent written and verbal communication skills
Adaptability to evolving brand needs and priorities
Team player who’s ready to step in wherever needed

Nice To Haves

Remote startup experience
Ability to execute under tight deadlines and urgent requests
Familiarity with Salesforce
Knowledge of the creator economy and affiliate marketing

Responsibilities

Assist Client Strategy Managers in the day-to-day management of brand accounts in our Enterprise and Luxury portfolios, ensuring timely and accurate execution of deliverables
Attend external meetings with our brands to track and execute needs and associated action items
Monitor creator and campaign performance on an ongoing basis, surfacing insights and proactive recommendations — going beyond what happened to help drive what happens next
Support the development of brand-specific strategies by synthesizing platform data, brand goals, and creator behavior into clear, actionable direction
Maintain accurate and up-to-date account data and documentation
Support ad-hoc projects across the organization and maintain project timelines
Collaborate with other Associates to share best practices and drive efficiency