Associate Employee Success Generalist

Arrive LogisticsSan Antonio, TX
Onsite

About The Position

Arrive Logistics is seeking an Associate Employee Success Generalist to serve as the primary point of contact for managers and employees within one of its satellite offices, while also providing support for company-wide Employee Success operations. The ideal candidate will be passionate about ensuring every employee feels supported and benefits from a highly engaged and enjoyable culture, all while managing daily operational tasks for multiple Employee Success team members across various locations. This entry-level role offers a significant opportunity to contribute to a dynamic employee experience as the company expands its satellite offices and to maintain the operational efficiency of the Employee Success department. The team operates in a fast-paced and highly motivated environment, looking for a flexible individual who can readily adapt to new challenges.

Requirements

  • Bachelor’s Degree in Human Resources, related field or professional experience equivalent.
  • Entry-level role.
  • Exceptional organization skills and high attention to detail.
  • Proficient in the Microsoft Office suite; conduct basic data analysis, general data reporting, and create presentations independently.
  • Superior written and verbal communication skills.
  • Ability to work both independently and collaboratively.
  • Ability to conduct themselves with a high level of discretion.
  • Respect for confidentiality and personal tact.

Nice To Haves

  • Basic project management or event planning for small events

Responsibilities

  • Partner with office leadership to build and lead a strong culture through engagement and office management initiatives.
  • Ensuring Arrive's office represents the Arrive brand and provides a consistent employee experience across all locations, inclusive of engagement activities, events and employee perks.
  • Support candidate experience and onboarding efforts, including handling execution of all background checks regardless of location.
  • Lead the on-site candidate experience - scheduling interviews with hiring managers as needed, and greeting and escorting candidates to interviews.
  • Escalate employee issues to ESBPs and assist with Employee Relations concerns as needed within your office.
  • Partner with Talent Acquisition and onboarding teams to maintain and enhance our new hire onboarding experience.
  • Swag planning for all new hires within your office location.
  • Work with Senior Generalist(s) on a yearly ordering plan.
  • Serve as a main point of contact for daily questions on policies, team updates, login support and any other questions that arise from our employee population are answered within our SLAs for Slack and email.
  • Assisting ESBPs with documentation and meetings as needed. For example, termination letters, performance improvement plans, exit interviews, etc.
  • Proactively identify process inefficiencies and inconsistencies; collaborate on process improvements that enhance the employees’ and / or managers’ experience.
  • Administrative data entry to keep our systems up-to-date in real time as well as general HR systems management and reporting.
  • Daily monitoring of audit reports within Workday and correcting errors as needed.
  • Participation in Workday testing and implementation for new features/workflows, creating more efficient processes, etc. alongside the ES Tech team.
  • Completion of all I-9s onsite, and virtually, as needed.
  • Operational tracking of immigration/visa status with direction from the Senior Generalist(s).

Benefits

  • Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Matching 401(k) program.
  • Employee Resource Groups.
  • Office wide engagement activities, team events, happy hours and more!
  • Casual dress code.
  • Free on-site parking plus covered parking and electric vehicle charging stations.
  • Free coffee!
  • Free counseling sessions through our Employee Assistance Program.
  • Company paid holidays, paid vacation time and wellness days.
  • 100% paid parental leave.
  • Referral Program!
  • Relocation assistance!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

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