Associate Employee Success Generalist

Arrive Logistics • San Antonio, TX

1d • Onsite

About The Position

Arrive Logistics is seeking an Associate Employee Success Generalist to serve as the primary point of contact for managers and employees in one of its satellite offices, while also supporting overall Employee Success operations. The ideal candidate will be passionate about fostering a supportive, engaged, and fun culture, balancing daily operational tasks for multiple Employee Success employees across all offices. This entry-level position offers a significant opportunity to contribute to a dynamic employee experience as the company expands its satellite offices and to ensure the smooth operation of the Employee Success department. The role involves hands-on training and mentorship from ES Generalists and Senior Generalists for the first 6-12 months, with the potential to advance to an ES Generalist role upon mastering responsibilities independently. The team is fast-paced and highly motivated, seeking a flexible individual ready to tackle various challenges.

Requirements

• Bachelor’s Degree in Human Resources, related field or professional experience equivalent.
• Entry-level role.
• Exceptional organization skills and high attention to detail.
• Proficient in the Microsoft Office suite; conduct basic data analysis, general data reporting, and create presentations independently.
• Superior written and verbal communication skills.
• Ability to work both independently and collaboratively.
• Ability to conduct themselves with a high level of discretion.
• Respect for confidentiality and personal tact.

Nice To Haves

• Basic project management or event planning for small events is a plus

Responsibilities

• Partner with office leadership to build and lead a strong culture through engagement and office management initiatives.
• Ensure Arrive's office represents the Arrive brand and provides a consistent employee experience across all locations, inclusive of engagement activities, events and employee perks.
• Support candidate experience and onboarding efforts, including handling execution of all background checks regardless of location.
• Lead the on-site candidate experience - scheduling interviews with hiring managers as needed, and greeting and escorting candidates to interviews.
• Escalate employee issues to ESBPs and assist with Employee Relations concerns as needed within your office.
• Partner with Talent Acquisition and onboarding teams to maintain and enhance our new hire onboarding experience.
• Swag planning for all new hires within your office location.
• Work with Senior Generalist(s) on a yearly ordering plan.
• Serve as a main point of contact for daily questions on policies, team updates, login support and any other questions that arise from our employee population are answered within our SLAs for Slack and email.
• Assist ESBPs with documentation and meetings as needed (e.g., termination letters, performance improvement plans, exit interviews).
• Proactively identify process inefficiencies and inconsistencies; collaborate on process improvements that enhance the employees’ and / or managers’ experience.
• Perform administrative data entry to keep our systems up-to-date in real time as well as general HR systems management and reporting.
• Daily monitoring of audit reports within Workday and correcting errors as needed.
• Participate in Workday testing and implementation for new features/workflows, creating more efficient processes, etc. alongside the ES Tech team.
• Complete all I-9s onsite, and virtually, as needed.
• Perform operational tracking of immigration/visa status with direction from the Senior Generalist(s).

Benefits

• Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Matching 401(k) program.
• Employee Resource Groups.
• Office wide engagement activities, team events, happy hours and more!
• Casual dress code.
• Conveniently located 15 minutes from downtown off of NE Loop 410 and Austin Hwy in San Antonio, TX.
• Free on-site parking plus covered parking and electric vehicle charging stations!
• Free coffee!
• Free counseling sessions through our Employee Assistance Program.
• Company paid holidays, paid vacation time and wellness days.
• 100% paid parental leave.
• Referral Program!
• Relocation assistance!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees