Associate Document Imaging Administrator

Open Text Inc. • San Antonio, TX

5d • $30,700 - $38,400 • Onsite

About The Position

The incumbent will perform responsibilities associated with the functions of document preparation, scanning, and visual comparison following operations and processes for customer applications in a production environment. The incumbent will perform the typical responsibilities associated with the functions of document capture operations in an efficient manner. Errors have the potential for causing delay, expense and/or disruption.

Requirements

• High School Diploma or equivalent required.
• Basic reading, writing, and math skills are necessary to follow written orders/instructions and to maintain records.
• Basic computer skills required
• Excellent hand-eye coordination and manual dexterity
• High attention to detail
• Ability to work with little supervision and maintain a high level of performance
• Working quickly without compromising quality
• Prioritization and time management skills
• Must be able to lift 35 pounds - continuous requirement through shift
• Must be able to work in a structured, fast-paced, production-mailroom environment
• Moderate computer skills required to operate scanning programs
• Able to type 40 wpm
• Moderate computer skills required to operate document imaging programs

Nice To Haves

• Must maintain established quota set for each project
• Must maintain established images per hour quota set for each project
• Must maintain established images per hour quota set for each project

Responsibilities

• Prepare documents according to customer specifications
• Remove paper clips and staples
• Burst multi-part forms into individual pages
• Tape small documents
• Repair pages as necessary
• Make copies required
• Arrange and straighten papers for proper feeding through scanner
• Maintain document order
• Scan pre-prepped boxes of documents according to customer specifications on a high-speed scanner
• Keep correct records of batches scanned
• Scan pages into batches for a pre-determined image count
• Responsible for correct document breaks
• Responsible for image quality and correcting poor images
• Maintain document order
• Responsible for basic scanner maintenance
• Communicate any issues with the scanner or software to supervisor
• Verify image quality and readability after scanning
• Keep correct records of batches verified
• If quality issue is detected, rescan corrected image
• Responsible for removing document break patch papers
• Responsible for image quality
• Maintain document order
• Knowledge-based data entry including a decision-making process to determine, through investigation, that each individual field is populated with correct information retrieved from various sources
• Other duties as assigned by incumbent’s supervisor

Benefits

• Compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
• Comprehensive benefits package that supports your physical, emotional, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED