Associate Dispatcher (Miami, FL)

Associated Energy Group, LLC • Miami, FL

2d

About The Position

The Associate Dispatcher coordinates and facilitates fueling for commercial, corporate, government, and military flights. The role involves arranging fuel pricing, confirming fuel availability with vendors, and following operational priorities. It provides customer service by handling inquiries, resolving complaints, and maintaining positive relationships with clients, vendors, and internal teams. The Associate Dispatcher processes fuel-related inquiries accurately and promptly, liaises with clients, suppliers, and into-plane agents as needed, ensures communications comply with AEG policies and procedures, and manages day-to-day administrative functions.

Requirements

• Experience delivering high levels of customer service.
• Strong understanding of basic mathematical computation and principles.
• Strong proficiency in Microsoft Excel, Word, and Outlook.
• Proficient knowledge of currency and unit-of-measurement conversions.
• Ability to establish priorities and complete objectives independently and within a team environment.
• Ability to handle and resolve problems.
• Ability to maintain a professional demeanor in stressful situations and negotiations.
• Flexibility to handle shift work.
• Strong attention to detail.

Nice To Haves

• Associate's or bachelor's degree, or equivalent.
• Knowledge of aviation fuel and flight operations.
• FAA Certified Dispatcher certification (preferred but not required).
• Multilingual ability.

Responsibilities

• Coordinate and facilitate fueling for commercial, corporate, government, and military flights.
• Arrange fuel pricing, confirm fuel availability with vendors, and follow operational priorities.
• Address customer inquiries, resolve complaints, and maintain positive relationships with clients, vendors, and internal teams.
• Process fuel-related inquiries accurately and in a timely manner.
• Maintain liaison with clients, suppliers, and into-plane agents as required.
• Ensure communications comply with AEG policies and procedures.
• Manage day-to-day administration functions.

Benefits

• Competitive salary package.
• Four weeks of PTO to start and six paid holidays.
• Health benefits.
• Dental and vision insurance.
• 6% 401(k) match.
• Collaborative and innovative work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed