Associate Director (Back Office BA Lead and Product Owner)

Golub Capital•Chicago, IL

1d•$140,000 - $215,000

About The Position

Golub Capital’s Technology Solutions Department is seeking an experienced business technology leader to join its Application Development Team. The Associate Director will lead a team of Business Analysts and product owners and partner with Fund Accounting, BDC Fund Accounting, Treasury, and other business groups to identify process improvement opportunities and deliver technology solutions that improve efficiency and quality while reducing risk. Working across business operations and technology, the role builds stakeholder relationships, gathers and translates business requirements, and collaborates with development teams and vendors to implement scalable solutions for critical business processes. The successful candidate is a hands-on problem solver with strong communication skills, sound judgment, intellectual curiosity, and the ability to bring structure and clarity to complex business challenges. The role develops expertise in back-office platforms, translates business needs into requirements and delivery artifacts, and supports all phases of solution delivery, including analysis, design, testing, implementation, and post-production support. It also includes data analysis and production issue triage. The position reports to the Senior Director. For Illinois, the expected base salary range is $140,000 to $215,000; actual salary may vary based on skills, experience, and qualifications. Total compensation may include discretionary awards and benefits, including 401(k) eligibility and paid time off, with plan details provided to candidates who receive an offer.

Requirements

Bachelor’s degree required.
15+ years of experience in a similar role within Financial Services.
Expert knowledge of SS&C’s Geneva platform.
Proven expertise building and managing large application solutions related to asset management, financial instruments, and/or portfolio management.
Prior experience managing teams across stakeholders, applications, vendors, and competing priorities.
Strong analytical skills, including the ability to digest, document, and translate business requirements for in-house development or customization/configuration of third-party software products.
Results-oriented, highly accountable self-starter with a service mindset, strong delivery orientation, and ability to thrive in a fast-paced, growing, complex environment.
Extensive experience with all phases of the SDLC in a team-oriented, structured yet agile model.
Demonstrated ability to effectively use AI tools in day-to-day work and critically assess the accuracy, limitations, and appropriate use of AI-generated outputs.
Enthusiasm for working in an office and creating a Gold Standard hybrid work culture.

Nice To Haves

Experience performing complex data analysis and a deep understanding of relational databases, including writing SQL queries and using related query tools.

Responsibilities

Lead a team of Business Analysts and product owners.
Build trusted relationships with business stakeholders, executive sponsors, technology colleagues, and vendors; manage vendors against outcome-driven goals and contractual obligations.
Develop a deep understanding of back-office business processes and identify pain points, process gaps, and opportunities to improve efficiency, quality, and risk management.
Manage competing priorities, influence outcomes, maintain delivery momentum, and adapt to changing priorities in a fast-paced environment.
Develop subject matter expertise in core technology platforms, including WSO, Geneva, Treasury systems, and other back-office applications.
Translate business needs into requirements, user stories, use cases, process flows, data flows, and success criteria.
Partner with development teams and vendors to clarify requirements, prioritize work, and ensure solutions meet business needs.
Support delivery phases including analysis, design, testing, implementation, and post-production support.
Validate solutions to ensure they meet business requirements, quality standards, and operational readiness expectations.
Analyze data using tools such as SQL, Excel pivot tables, and other reporting or extraction methods.
Triage production issues and coordinate resolution across internal teams and third-party vendors.
Partner with Fund Accounting, BDC Fund Accounting, Treasury, and other business groups to identify process improvement opportunities and deliver technology solutions.