Associate Director; Atwood Memorial Center-MSUAASF Range D

St. Cloud State University • Saint Cloud, MN

12d • Onsite

About The Position

Oversee the daily operations of Atwood Memorial Center (AMC). Responsibilities include retail operations, setting and promoting building hours, developing and enforcing operating policies and procedures, providing building access, and enforcing building safety and emergency management. Respond to operational issues that may occur during evenings and weekends. Independently lead the Atwood student employment program which includes managing employment policies and practices, maintaining position descriptions, and overseeing the budget. Provide timely responses to concerns, special requests or complaints from AMC patrons. Administer St. Cloud State University public expression policies with campus visitors including free speech areas, promotional space, and policies regarding protests or demonstrations. Provide operational leadership to the retail areas of AMC: Atwood-managed areas include, the Atwood Information Desk, the Atwood Underground bowling and billiards center, graphic design and printing center, and dining. Annually review and make recommendations to revise pricing, service offerings, policies and procedures, and overall training requirements for retail areas. Research and develop new programs, services, and initiatives to meet the operations and budget goals of Atwood Center. Represent AMC on University committees and issues pertaining to retail sales including copyright, information security, trademark and licensing, and ticket sales. Monitor and provide support to retail dining operations that include communicating operating hours, marketing and promotions, and cleaning protocols. Train, evaluate, support, and direct the work of 1 employee staff member to meet University and AMC goals. Hire, supervise, train, evaluate, and support the work of graduate assistant(s), and student employees. Monitor and coordinate facility repairs for AMC. Submit work order requests and provide information to Facilities Management, the Atwood staff, and other staff impacted by repairs being completed. Assist the Executive Director in the creation and implementation of facility master plan and the repair and refurbishment budget for deferred maintenance, repair, and renovation and expansion projects. Represent the Atwood Center as needed within Student Affairs and in university initiatives. Serve as a member of the Atwood Center leadership team and provide input to the Atwood Center Council. Participate in policy formation and review. Provide input to Atwood Center Council. Serve as the advisor to Student Government.

Requirements

• Master’s degree plus three years of advanced professional experience in facility management, student union operations, student employee management, retail area management, recreation programming; or a Bachelor’s degree plus four years advanced professional experience in facility management, student union operations, student employee management, retail area management, recreation programming.
• Experience directly overseeing/hiring/supporting students and or staff.
• Experience developing, tracking and managing annual budgets.
• Ability to work with persons from culturally diverse backgrounds.
• Proficiency with Microsoft Office products, and experience using web based software applications commonly used to facilitate operational efficiencies.
• Must be eligible to work in the United States on or before the effective date of appointment.
• Employees must maintain work authorization without sponsorship for the duration of their appointment.

Nice To Haves

• Prior work experience in higher education.
• Experience with policy creation and administration.
• Experience with planning, implementing, and marketing of retail or building operations.
• Experience with emergency procedures and management.
• Knowledge of bowling center operations.
• Experience with assessment and evaluation of student affairs areas.
• Understanding of student affairs and student development in a higher education environment.

Responsibilities

• Oversee the daily operations of Atwood Memorial Center (AMC), including retail operations, setting building hours, developing and enforcing policies, providing building access, and enforcing safety and emergency management.
• Respond to operational issues that may occur during evenings and weekends.
• Lead the Atwood student employment program, managing employment policies, position descriptions, and budget.
• Address concerns, special requests, or complaints from AMC patrons.
• Administer St. Cloud State University public expression policies for campus visitors.
• Provide operational leadership to retail areas within AMC, including the Information Desk, bowling and billiards center, graphic design and printing center, and dining.
• Review and recommend revisions for pricing, services, policies, and training for retail areas.
• Research and develop new programs, services, and initiatives to meet operational and budget goals.
• Represent AMC on university committees related to retail sales.
• Monitor and support retail dining operations.
• Train, evaluate, support, and direct the work of one employee staff member.
• Hire, supervise, train, evaluate, and support graduate assistants and student employees.
• Monitor and coordinate facility repairs for AMC.
• Assist the Executive Director with the facility master plan and repair/refurbishment budget.
• Complete other duties as assigned, including representing the Atwood Center in Student Affairs and university initiatives.
• Serve as a member of the Atwood Center leadership team and provide input to the Atwood Center Council.
• Participate in policy formation and review.
• Serve as the advisor to Student Government.

Benefits

• 11 paid Holidays
• Vacation Time
• Sick Time
• six weeks of Paid Parental Leave
• low cost medical and dental insurance with low deductibles ($250 - $1500)
• a Pension Plan
• 457(b) and 403(b) retirement plans and other retirement investment options
• pre-tax medical and dental expense (with roll-over option) and dependent care accounts
• employer paid life insurance
• short and long term disability
• professional development
• a tuition waiver program for employees and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level