Associate Director: Clinical Supply Chain- Logistics and Vendor Management

Amgen•Thousand Oaks, CA

23h

About The Position

The Associate Director of Clinical Supply Chain – Logistics and Vendor Management leads the global Logistics and Vendor Management team within Development Supply Chain. This role ensures clinical trial supplies move safely, compliantly, and reliably through a global logistics network while developing the team and strong vendor partnerships. The position independently determines strategy and day-to-day execution within general policies and management guidance and manages an assigned distribution budget. The role owns the logistics vendor portfolio and key strategic vendor relationships, monitors network and vendor performance, ensures processes comply with applicable regulations and quality requirements, and drives continuous improvement and value creation. It contributes to Development Supply Chain strategy and implementation plans, sets actionable departmental and individual goals, coaches and develops team members, and represents the team in internal and external audits, inspections, projects, and cross-functional networks. The Associate Director also supports the clinical logistics technology roadmap in partnership with internal Digital, Technology & Innovation teams, Data Sciences, and external service providers. The role requires travel of up to 5–10% of the time.

Requirements

Meet one of the following education and supply chain industry experience combinations: doctorate degree and 3 years; master’s degree and 7 years; bachelor’s degree and 9 years; associate’s degree and 12 years; or high school diploma/GED and 14 years.
At least 3 years of experience directly managing people and/or leadership experience leading teams, projects, or programs, or directing resource allocation.
Strong coaching and management skills.
Strong communication, presentation, and facilitation skills.
Effective influencing and leadership skills, with sound relationship management and organizational skills.
Negotiation skills and understanding of resource management.
Results- and process-oriented approach and strong adherence to timelines.
Ability to manage multiple responsibilities and priorities in a fluid, time-pressured environment.
Initiative, analytical skills, problem-solving skills, and decision-making skills.
Ability to operate in a team or matrix environment.
Self-leadership and motivation.
Strategic thinking and ability to translate company priorities and direction into actionable plans.
Ability to provide guidance in designing and implementing organization-wide projects and systems.
Ability to consider financial implications and set priorities to meet business needs.
Ability to distill complex information into concise, logical communications for senior management.
Experience dealing with change and ambiguity.
Ability to act at operational, tactical, and strategic levels.
Role-model behavior aligned with Amgen’s values and Leadership Attributes.

Nice To Haves

Bachelor’s or master’s degree, or equivalent, in logistics, supply chain, business administration, or life science.
At least 6 years of relevant work experience, preferably in biotechnology or pharmaceuticals, with strong knowledge of supply chain management, logistics, international trade, and clinical development principles.
At least 3 years of supervisory experience with bachelor’s- or master’s-level staff in a project management environment and in an international, regulated environment.
Subject-matter expertise in transportation, vendor management, and temperature-controlled logistics.
Working knowledge of GMP regulations and advanced understanding of GDP guidelines and SOX regulations.
Operational Excellence or continuous improvement expertise.
General understanding of regulatory guidelines affecting clinical supplies, including GxP, ICH guidelines, and the Clinical Trial Directive.
Experience working in an international environment.
Fluency in spoken and written English.
Advanced experience with MS Office applications.
Experience using ERP systems, preferably SAP.
Leadership curriculum certification.
Project Management certification such as PMP or IPMA.
APICS certification.

Responsibilities

Ensure the logistics network and logistics toolbox are set up and operate successfully in assigned regions for clinical trial execution.
Determine distribution strategy and ensure transportation processes and vendor performance comply with Amgen quality requirements and local and regional regulations.
Own relationships with key strategic vendors, develop them in line with business needs, and drive value creation.
Build effective working relationships with key partners and represent Development Supply Chain in Amgen networks and cross-functional projects.
Manage the significant distribution budget, including day-to-day execution, reporting, and identifying efficiency opportunities.
Lead the team through coaching and advice, staff development, timely training, and resource allocation.
Own the logistics vendor portfolio and drive continuous value creation.
Contribute to Development Supply Chain strategy, implementation plans, and goals, and translate them into departmental and individual goals.
Define individual goals, track team members’ progress, provide feedback, and prepare and conduct individual performance reviews.
Monitor logistics network and vendor performance using appropriate key performance indicators.
Ensure processes are timely, compliant, and efficient, including compliance with GMP, GDP, and Annex 13 requirements.
Provide guidance and technical advice, becoming actively involved as needed.
Seek continuous process and procedure improvements and initiate and coordinate improvement initiatives.
Work with peers, partners, and global counterparts to achieve global alignment.
Manage interfaces between internal and external functional groups involved in the Development Supply Chain.
Support development and execution of the clinical logistics technology roadmap with internal DTI teams, Data Sciences, and external service providers.
Monitor customer satisfaction and take appropriate action when necessary.
Represent the team or department in cross-functional and cross-site networks and projects.
Lead assigned projects related to process improvement, new capabilities, process requirements, and other initiatives.
Represent the Development Supply Chain team in internal and external audits and inspections.
Travel up to 5–10% of the time.