About The Position

The Associate Director of Clinical Supply Chain – Logistics and Vendor Management manages the global Logistics and Vendor Management team in Development Supply Chain. The role ensures clinical trial supplies move safely, compliantly, and reliably through a global logistics network, while developing vendor partnerships and team members. It contributes to supply chain strategy, manages the distribution budget and vendor portfolio, oversees logistics performance and regulatory compliance, and drives continuous improvement and technology development. The role represents the team in cross-functional projects, networks, audits, and inspections, and may require travel of up to 5–10% of the time.

Requirements

  • Meet one of the following education and supply chain industry experience combinations: doctorate degree and 3 years; master’s degree and 7 years; bachelor’s degree and 9 years; associate’s degree and 12 years; or high school diploma/GED and 14 years.
  • At least 3 years of experience directly managing people, leading teams, projects, or programs, or directing resource allocation. This experience may be concurrent with the required technical experience.
  • Strong coaching and management skills.
  • Strong communication, presentation, and facilitation skills.
  • Effective influencing and leadership skills.
  • Relationship management and organizational skills.
  • Negotiation skills and understanding of resource management.
  • Results- and process-oriented approach, with strong adherence to timelines.
  • Ability to manage multiple responsibilities and priorities in a fluid environment with time pressures.
  • Analytical, problem-solving, and decision-making skills.
  • Ability to work in team or matrix environments and in cross-functional and international settings.
  • Self-leadership and motivation; ability to think strategically and translate company priorities into actionable plans.
  • Ability to guide the design and implementation of organization-wide projects and systems.
  • Ability to consider financial implications and set priorities to meet business needs.
  • Ability to distill complex information into concise, logical communications for senior management.
  • Ability to work in changing and ambiguous environments and at operational, tactical, and strategic levels.
  • Serve as a role model for Amgen values and Leadership Attributes.

Nice To Haves

  • Bachelor’s or master’s degree, or equivalent, in logistics, supply chain, business administration, or life science.
  • At least 6 years of relevant work experience, preferably in biotechnology or pharmaceuticals, with strong knowledge of supply chain management, logistics principles, international trade principles, and clinical development principles.
  • At least 3 years of supervisory experience with bachelor’s- or master’s-level staff in a project management environment and in an international, regulated environment.
  • Subject-matter expertise in transportation, vendor management, and temperature-controlled logistics.
  • Working knowledge of GMP regulations and advanced understanding of GDP guidelines and SOX regulations.
  • Operational excellence and continuous improvement expertise.
  • General understanding of regulatory guidelines affecting clinical supplies, such as GxP, ICH guidelines, and the Clinical Trial Directive.
  • Experience working in an international environment.
  • Fluency in written and spoken English.
  • Advanced experience with MS Office applications.
  • Experience with ERP systems, preferably SAP.
  • Leadership curriculum certification.
  • Project Management certification such as PMP or IPMA.
  • APICS certification.

Responsibilities

  • Ensure the logistics network and logistics toolbox are set up and operate successfully in assigned regions for clinical trials.
  • Determine distribution strategy and ensure transportation processes and vendor performance comply with Amgen quality requirements and applicable local and regional regulations.
  • Own relationships with strategic vendors, align partnerships with business needs, and drive value creation.
  • Build effective working relationships with key partners and represent Development Supply Chain in Amgen networks and cross-functional projects.
  • Manage the distribution budget and seek opportunities to improve efficiency.
  • Independently determine strategy and day-to-day execution within general policies and management guidance, and manage the assigned budget.
  • Coach and advise professional team members, develop staff, ensure timely and appropriate training, and allocate resources.
  • Own the logistics vendor portfolio and drive continuous value creation.
  • Contribute to Development Supply Chain strategy, implementation plans, and goals, and translate them into departmental and individual goals.
  • Apply the MAP philosophy; define individual goals, track team members’ progress, provide feedback, and conduct performance reviews.
  • Monitor logistics network and vendor performance using appropriate key performance indicators.
  • Ensure processes are timely, compliant, and efficient, and comply with applicable regulations, including GMP, GDP, and Annex 13.
  • Provide guidance and technical advice and become actively involved as needed.
  • Initiate and coordinate continuous improvement initiatives and work with peers, partners, and global counterparts toward global alignment.
  • Manage interfaces between internal and external functional groups involved in the development supply chain.
  • Support development and execution of the clinical logistics technology roadmap in partnership with internal DTI teams, Data Sciences, and external service providers.
  • Monitor customer satisfaction and take appropriate action when needed.
  • Represent the team or department in cross-functional and cross-site networks and projects.
  • Lead execution of projects involving process improvement, new capabilities or process requirements, and other assigned initiatives.
  • Represent the Development Supply Chain team in internal and external audits and inspections.
  • Report on the distribution budget and pursue efficiency opportunities.
  • Travel up to 5–10% of the time.

Benefits

  • Comprehensive employee benefits package
  • Retirement and Savings Plan with company contributions
  • Group medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program, or sales-based incentive plan for field sales representatives
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Career development opportunities
  • Work/life balance support
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