Associate Director - Workforce Solutions and Redesign

Eli Lilly and Company • Us, IN

2d

About The Position

At Lilly, the Associate Director - Workforce Solutions and Redesign turns task-level understanding of work into practical solutions that create speed for the business. This is a solution-design role focused on building tools, workflows, and processes—not simply reporting or analysis. The role requires thinking in workflows, identifying how technology can support the work, and advocating for effective use of AI and automation across HR.

The position operates in areas where processes and answers may not yet exist. The role holder develops and tests early versions with real users, learns from their experience, and iteratively improves solutions. They lead work redesign with functions and HR partners, use an understanding of tasks, skills, and job structures to ground solutions in how work is actually built, and partner with internal technology teams and external vendors to deliver enabling tools.

The role also builds the ability of business leaders and HR partners to act independently through education, upskilling, and usable tools. It leads complex projects, anticipates operational and technical challenges, and helps turn opportunities identified through workforce data into delivered solutions. The anticipated wage is $132,000–$193,600. Full-time equivalent employees are eligible for a company bonus, depending in part on company and individual performance. Lilly offers eligible employees a comprehensive benefits program.

Requirements

• Bachelor’s degree.
• At least 3 years of experience in Human Resources.
• Must be authorized to work in the United States on a full-time basis; Lilly will not sponsor or support work authorization or visas for this role.

Nice To Haves

• Experience designing processes, workflows, or digital solutions from the ground up.
• Working familiarity with Workday and other HR platforms, and ability to learn new tools quickly.
• Practical understanding of where AI and automation create value and where they do not.
• Strong facilitation and teaching ability, with a track record of building capability in others.
• Ability to translate fluently between business, HR, and technical audiences.
• Exposure to work design, organizational design, or transformation programs.
• Comfort working in undefined problem areas where the path must be invented.
• An iterative mindset and preference for testing a rough version over perfecting a plan.
• Experience partnering with technology organizations and external vendors on delivery.

Responsibilities

• Design tools, workflows, and processes that turn Lilly’s understanding of work into faster business outcomes.
• Map processes end to end, identify friction, and design workflows to remove it.
• Identify the needs of internal customers across functions and geographies and develop solutions to address them.
• Lead work redesign with functions and HR partners to recompose work and create capacity where the business needs it.
• Understand the construction of work data, including tasks, skills, and job structures, and use that architecture to ground solutions.
• Partner with Tech at Lilly and HR Technology to build and integrate tools, translating business needs into technical requirements and vice versa.
• Work with external technology partners, hold them accountable to agreed deliverables, and provide user-experience feedback for their roadmaps.
• Enable business leaders, Strategic Business Partners, and HR Business Partners to act independently through education, upskilling, and usable tools.
• Advocate for AI and automation across HR, make the case for their use, run pilots, and demonstrate results.
• Release early versions to real users, learn from their use, and improve solutions iteratively.
• Lead complex, high-risk projects and anticipate and resolve operational and technical problems that could stall delivery.

Benefits

• Company bonus for eligible full-time equivalent employees, depending in part on company and individual performance.
• Company-sponsored 401(k).
• Pension.
• Vacation benefits.
• Medical, dental, vision, and prescription drug benefits for eligible employees.
• Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
• Life insurance and death benefits.
• Certain time-off and leave-of-absence benefits.
• Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director