AD, Vendor Mgmt & Performance

Humana

2d • $126,300 - $173,700 • Remote

About The Position

The Associate Director, Vendor Performance and Value Management leads the end-to-end relationship management of assigned third-party entities, driving performance, compliance, and value realization. Establishes scalable governance, performance frameworks, and cross-functional alignment to ensure vendors deliver against contractual, regulatory, and strategic objectives. Reporting to the Associate Vice President, Vendor Performance and Value Management, the Associate Director leads the end-to-end oversight of assigned third-party relationships across the full lifecycle, from initial intake and business case development through onboarding, steady-state performance management, and value realization. This role is responsible for establishing scalable governance structures and operating models that bring standardization, transparency, and consistency to how the Medicaid business segment engages and manages third-party relationships. The Associate Director ensures vendors deliver against contractual, regulatory, and strategic objectives while driving accountability and measurable business value.

Requirements

• Bachelor's Degree
• 6 or more years vendor or supplier management
• 2 or more years of direct management experience
• Leadership experience managing the execution of contracts with adherence to KPI’s/metric’s
• Proficient in Microsoft Office applications including Word, Excel and PowerPoint
• Progressive operational experience

Nice To Haves

• Master's Degree
• Prior experience in a healthcare or insurance setting
• Knowledge of Medicaid

Responsibilities

• Leads a team of vendor management professionals while owning standardized performance frameworks (KPIs, SLAs, scorecards) and drives data driven oversight
• Serves as the senior relationship owner and escalation point, establishing governance forums and influencing cross-functional stakeholders to align vendor strategy with business objectives
• Oversees vendor compliance with Medicaid regulations in partnership with compliance teams
• Leads analytics and reporting to generate actionable insights on vendor performance, compliance, and spend, delivering executive-level recommendations
• Owns financial governance across vendor engagements, ensuring accurate invoicing, spend alignment with forecasts and outcomes, and identification of cost-saving opportunities
• Drives vendor strategy through segmentation, continuous improvement, and transformation initiatives that enhance governance, operational efficiency, and long-term enterprise value.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager