Asso. Dir. UG Admis Student Engage Recruitmen

Jacksonville University•Jacksonville, FL

26d

About The Position

The Associate Director of UG Admissions – Student Engagement & Recruitment leads undergraduate student recruitment and enrollment efforts for Jacksonville University in Florida and throughout the Southeast, with a particular focus on local recruitment and community engagement. The role develops and implements recruitment and student engagement initiatives; builds and maintains relationships with prospective students and internal and external partners; and manages recruitment across in-person events, virtual platforms, social media, and relationship-management tools. The Associate Director manages and supports admissions counselors, guides prospective students through the admissions and enrollment process, evaluates applications and supporting documentation, and collaborates with university partners to strengthen recruitment and engagement efforts. The role monitors recruitment and enrollment metrics, tracks progress toward enrollment goals, and uses data and market insights to inform strategies and priorities. It also makes recommendations to university leadership on recruitment strategy, market opportunities, and initiatives that support enrollment growth. This position is exempt and full-time. It reports to the Director, Undergraduate Recruitment.

Requirements

Bachelor’s degree in any field.
At least 3 years of experience working in enrollment management, preferably in undergraduate admissions.
At least 1 year of managerial experience.
Strong understanding of the admissions cycle, application review process, student recruitment, and key industry metrics.
Experience developing and implementing strategic initiatives and planning recruitment travel.
Proficiency in Microsoft Office Suite, Google, and other basic technology.
Flexibility and adaptability.
Collaborative, supportive leadership and teamwork.
Excellent organization and project management skills.
Excellent communication and customer service skills.
Technology proficiency and ability to learn and operate different systems.
Professional character, drive, and integrity in representing the university.
Ability to respond reasonably and creatively to situations in order to achieve recruitment goals and objectives.
Commitment to Jacksonville University’s mission regarding growth of its student population.
Ability to lift and carry equipment and supplies weighing up to 20 pounds; bend, stoop, and reach; operate a computer keyboard and other business machines; and hear adequately to communicate in person and by phone.

Nice To Haves

Experience with Technolutions Slate.

Responsibilities

Communicate with and support prospective students, applicants, parents, advisors, consultants, recruiting partners, and other stakeholders throughout the admissions and enrollment process.
Manage, train, develop, and support a team of admissions counselors, providing guidance and direction on recruitment and student engagement practices.
Interview, hire, and train new staff; oversee daily departmental workflow; evaluate staff performance and provide feedback; help resolve employee issues and disputes; and handle discipline and termination in accordance with university policy.
Maintain accurate and timely recruitment records, data, and reporting for local and assigned-territory recruitment activities and outcomes.
Analyze current and historical enrollment trends in assigned territories, especially the local Jacksonville market, and develop recruitment strategies that support enrollment goals.
Develop and implement goals, projects, and strategies to strengthen local internal and external relationships and use community partnerships to support enrollment goals.
Recommend admissions processes, recruitment initiatives, local market opportunities, and enrollment-growth strategies to the Director of Undergraduate Recruitment and Vice President of Enrollment Management.
Cultivate new relationships, partnerships, and networks to enhance local recruitment and increase the university’s community visibility.
Present information about Jacksonville University and its academic programs to individuals and groups, including prospective students, families, school counselors, and community partners.
Collaborate with university departments to research, collect, analyze, and share information relevant to the local marketplace, recruitment activities, and enrollment opportunities.
Integrate vendor partnerships and use undergraduate recruitment resources to improve student engagement and support prospective students throughout the admissions cycle.
Advise university leadership on local and regional recruitment strategy, emerging market trends, partnership opportunities, and initiatives to strengthen recruitment and enrollment.
Provide excellent customer service and maintain a student-centered approach.
Work autonomously, show initiative and proactive problem-solving, and make ethical, sound decisions in support of university and enrollment objectives.
Perform other duties as assigned.