Associate Director, U.S. Sales Enablement
About The Position
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. As an Associate Director, U.S. Sales Enablement, you are responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. This role optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication. You will demonstrate knowledge and proficiencies in buyer behavior and the company’s go-to-market process to create continuous training opportunities through various methods. You will create and deliver content, information, and tools to prepare sellers to deliver on company business goals, including building client relationships, identifying client needs, how company products and services can meet client needs, and capturing opportunities within their accounts. You will use sales metrics to identify and quantify effective sales strategies and continually evaluate and deploy new and improved deployment methods. Typically, you will collaborate with Marketing and Sales Operations to create content and track and measure operations and performance.
Requirements
- 7+ years of experience in sales, enablement, or go-to-market strategy within large, complex organizations.
- Proven experience working in technology services, consulting, or enterprise sales environments.
- Demonstrated leadership in driving large-scale transformation or capability-building initiatives.
- Strong understanding of enterprise sales cycles, account-based selling, and solution-led selling models.
Nice To Haves
- Growth mindset; keen to drive own personal and professional development.
- Customer-focused – someone who prioritizes customer success in their work.
- Open and borderless – naturally inclusive in how they work with others.
Responsibilities
- Define and lead the U.S. sales enablement strategy aligned to Kyndryl’s industry, account, and offerings-led go-to-market priorities, partnering with the global team.
- Drive enterprise transformation initiatives (e.g., Customer Partner capability uplift, sales methodology standardization, AI-enabled selling).
- Translate strategic business imperatives into scalable enablement programs and execution roadmaps.
- Identify systemic performance gaps across regions, industries, and roles and prioritize interventions.
- Develop and refine GTM Onboarding programs.
- Continuously assess program effectiveness and refine based on measurable impact on revenue outcomes.
- Lead Customer Partner (CP) and account-facing capability programs focused on consultative selling, deal shaping, and client value articulation.
- Enable CPs to better position Kyndryl’s differentiated services (cloud, core enterprise, digital workplace, security).
- Partner with Sales leadership to embed performance rigor, including pipeline discipline, account planning, and opportunity progression.
- Oversee creation and governance of industry- and offering-specific sales content, including proposals, value messaging, and competitive positioning.
- Ensure alignment of sales messaging to Kyndryl’s offerings portfolio and client buying journeys.
- Partner with Marketing and Offering teams to deliver integrated, client-centric campaigns.
- Lead adoption and optimization of sales enablement technologies (e.g., CRM, knowledge platforms, AI tools such as Copilot).
- E2E sales tools improvement from deal intake to deal registrations.
- Drive AI-enabled selling practices (e.g., insights generation, account research, proposal drafting) to improve seller productivity.
- Establish governance and best practices for tool usage and adoption at scale.
- Act as a strategic partner across Sales, Delivery, HR, Marketing, and Offerings to ensure alignment on capability building and go-to-market execution.
- Support integrated execution of industry-specific growth initiatives and strategic deals.
- Influence senior leadership on enablement priorities and investment decisions.
- Lead and develop a high-performing sales enablement team across regions and functions.
- Partner with HR (HRBPs, Talent, Learning) to embed enablement into talent lifecycle processes (onboarding, upskilling, career progression).
- Establish governance, operating cadence, and execution discipline across the enablement function.
Benefits
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
- Discretionary annual bonus program
- Sales commission plan (if applicable)
- Opportunities to gain certification and qualifications on the job
- Learning opportunities
- Chance to certify in all four major platforms
- Company-wide volunteering and giving platform
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
