Associate Director, Supply Chain Program Manager

QC Servion, LLC

2d • $160,000 - $190,000 • Remote

About The Position

QC Servion, in support of Galtra Solutions, is seeking an Associate Director, Supply Chain Program Manager to lead the execution of large-scale supply chain and product deployment programs. This role sits within the Enterprise Program Governance Management Office (PgMO) and serves as the dedicated program leadership resource supporting Galtra's Supply Chain organization. The position will partner closely with Galtra leadership to manage the lifecycle of strategic programs from customer commitment through manufacturing, logistics, deployment, commissioning, customer acceptance, and closeout. The successful candidate will serve as the operational owner of complex programs after a project is sold, coordinating internal stakeholders, suppliers, contract manufacturers, logistics providers, installation teams, commissioning partners, and executive leadership to ensure successful delivery. This is a player-coach leadership role. Initially, the individual will directly manage priority programs while helping establish and scale Galtra's program management function. Over time, the role is expected to build and lead a growing team of project and program management professionals.

Requirements

• Bachelor's degree in Supply Chain, Engineering, Manufacturing, Operations, Business, Project Management, or a related field.
• 8+ years of progressive experience in program management, project management, manufacturing operations, supply chain, product deployment, industrial operations, or related environments.
• Demonstrated experience leading complex cross-functional programs involving suppliers, manufacturers, logistics providers, engineering teams, and operational stakeholders.
• Experience managing multiple priorities and driving results without direct authority over all participants.
• Strong program planning, organizational, communication, and stakeholder management skills.
• Experience building processes, governance structures, operating models, or teams within a growing organization.
• Proven ability to manage risk, resolve issues, and maintain execution momentum in fast-paced environments.
• Strong proficiency with Microsoft 365, including Excel, PowerPoint, Teams, and related reporting tools.

Nice To Haves

• Supply Chain Program Management experience.
• Contract manufacturing or supplier management experience.
• New Product Introduction (NPI) or product commercialization experience.
• Experience supporting industrial equipment, mechanical systems, HVAC, cooling infrastructure, power systems, or engineered products.
• ERP, MRP, WMS, or other enterprise operations systems experience.
• Familiarity with ISO 9001 quality systems and supplier qualification processes.
• PMP, Lean Six Sigma, or related certifications.
• Data center or mission-critical infrastructure experience.

Responsibilities

• Lead complex supply chain and product deployment programs from order release through customer acceptance.
• Develop and maintain integrated schedules, milestones, risks, dependencies, and recovery plans.
• Establish and drive program governance, operating rhythms, reporting, and accountability.
• Serve as the central point of coordination across internal and external stakeholders.
• Drive execution against program objectives, timelines, budgets, and customer commitments.
• Coordinate activities across contract manufacturers, suppliers, and strategic partners.
• Support supplier qualification, manufacturing readiness, production scaling, and capacity planning efforts.
• Ensure manufacturing schedules remain aligned with customer delivery requirements.
• Partner with Supply Chain, Engineering, Quality, and Operations teams to proactively resolve risks and constraints.
• Support the development of scalable manufacturing and supply chain processes as Galtra grows.
• Oversee logistics planning, transportation, site readiness, delivery coordination, and deployment activities.
• Coordinate installation, startup, and commissioning readiness with internal and external teams.
• Monitor risks related to materials, transportation, schedules, labor availability, and site constraints.
• Ensure smooth transitions between manufacturing, delivery, deployment, and customer handoff activities.
• Establish consistent reporting practices and executive visibility into program performance.
• Maintain program documentation, forecasts, action logs, risk registers, and milestone tracking.
• Facilitate regular operating reviews with leadership teams.
• Escalate issues early and drive resolution through cross-functional collaboration.
• Build and scale Galtra's strategic program management capabilities.
• Lead, mentor, and develop future project and program management resources.
• Establish best practices, frameworks, governance models, and standard operating procedures.
• Support organizational planning, staffing, onboarding, and capability development.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement, and professional licensing assistance.
• Paid parental leave after one year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director