Associate Director, Student Support and Commuter Engagement

Anderson University•Anderson, SC

About The Position

Anderson University’s Office of Student Development seeks a full-time Associate Director, Student Support and Commuter Engagement. As a member of the Student Development team, the Associate Director helps students find success and supports the care and development of on-campus and commuter students. The role designs programming to strengthen commuter students’ connections to the campus community and supports the University’s academic and Christ-centered mission. The Associate Director serves on the Trojan Care Network and coordinates cases for commuter students. They provide case follow-up, support staff responding to care cases, and meet with students considering withdrawal. They also advise the Commuter Student Association and Commuter Engagement Team, plan commuter engagement programming, and oversee the conduct process for commuter students. Additional duties include partnering with the Director of Student Engagement on the Base Camp Summer Orientation program, processing withdrawal requests, assisting with Student Life office operations, supporting the Center for Student Success, and participating in University and Student Development events as appropriate. Anderson University is affiliated with the South Carolina Baptist Convention and seeks candidates with a strong Christian value system, lifestyle, and commitment to integrating faith and learning.

Requirements

Three to five years of progressive experience working in higher education or student affairs.
Ability to lead and develop teams, organize, and communicate effectively.
Strong commitment to quality relationships, warmth, excellence, and Christ-like service.
Mature and contagious Christian faith.
Commitment to Anderson University’s academic and Christ-centered mission.
Ability to work with a diverse student population and commitment to students’ holistic development.
Ability to work professionally and confidentially with staff, students, parents, and the general public.

Nice To Haves

Master’s degree.
Knowledge equivalent to completion of a master’s degree in higher education or a closely related field.
Demonstrated understanding of and experience adjudicating student conduct cases.

Responsibilities

Design programming to enhance commuter students’ experience and connection to the campus community.
Provide student care and support for on-campus and commuter students.
Serve as a member of the Trojan Care Network and as a case coordinator for commuter students.
Lead weekly Trojan Care Network meetings as the designee to the AVP/Dean of Student Support when that person is absent.
Review Trojan Care Network cases weekly to ensure appropriate follow-up.
Consult with and support Student Life staff responding to moderate- and high-level care cases.
Report on follow-up of Trojan Care Alerts during weekly Trojan Care Network meetings.
Meet with students who indicate they wish to withdraw from the University.
Advise the Commuter Student Association (CSA) and the Commuter Engagement Team.
Plan and implement programs and events that help commuter students stay connected and engaged in campus life.
Oversee the conduct process for commuter students who violate the student code of conduct.
Partner with the Director of Student Engagement to provide leadership and administrative support for the Base Camp Summer Orientation program.
Process student withdrawal requests.
Assist with the daily administrative operations of the Student Life office.
Support the Center for Student Success.
Attend and assist with University and Student Development events as appropriate.