Associate Director - Student Employment (Promotional Opportunity)
About The Position
The Associate Director, Student Employment provides leadership and oversight of UMass Lowell’s robust student employment program, including federal, institutional, and community-based employment opportunities. The Associate Director ensures compliance with federal/state financial aid regulations and established institutional policy and procedures, promotes the importance of providing students with meaningful work and career-connected experiences, and strives to continuously improve the student employment program. This Associate Director supervises both permanent and student employees and serves as a primary contact for on-campus and off-campus employers and supervisors to resolve problems and to provide information and training on the student employment program.
Requirements
- Bachelor’s Degree required
- 8 years’ full-time experience in higher education, with at least 4 years in student employment
- Knowledge of federal financial aid regulations
- Demonstrated experience with employment regulatory compliance
- Supervisory experience
- Ability to work with diverse populations
- Strong organizational skills and flexibility to adjust to changing priorities
- Ability, knowledge, and skills necessary to use and train others on an online student employment management system, such as JobX
- Functional experience with an integrated Student Information Systems required
Nice To Haves
- Master’s degree preferred
- Strong computer skills, including Microsoft Office Suite
- Excellent interpersonal and public communications skills
- Relevant professional experience in program coordination, data management, and/or relationship management
- Ability to motivate and instruct others in effective and efficient ways
- Ability to work effectively in a fast-paced environment
- Flexibility to work evening and weekend hours as needed
- Understanding of technology to deliver student financial aid
- Embrace technology and appreciate how to use it to enhance service to students
- expertise with PeopleSoft Student Administration System preferred
- Experience with a Customer Relationship Management platform, with Salesforce experience preferred
Responsibilities
- Provides leadership and oversight of UMass Lowell’s robust student employment program.
- Ensures compliance with federal/state financial aid regulations and established institutional policy and procedures.
- Promotes the importance of providing students with meaningful work and career-connected experiences.
- Strives to continuously improve the student employment program.
- Supervises both permanent and student employees.
- Serves as a primary contact for on-campus and off-campus employers and supervisors to resolve problems and to provide information and training on the student employment program.
Benefits
- full-time, benefited and in the SEIU Professional Union in grade P18
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What This Job Offers
Job Type
Full-time
Career Level
Manager
