Associate Director of Student Employment

University of New England Career•Biddeford, ME

About The Position

Oversee the University’s student employment programs, including Federal Work Study and institutional employment. Ensure student employment policies and processes comply with federal, state, institutional, payroll, documentation, and student eligibility requirements. Monitor and reconcile Federal Work Study and institutional employment expenditures, student earnings, award limits, available funding, and projected utilization; identify potential over-awards or funding issues and recommend corrective action. Monitor student employment budgets and utilization, including Federal Work Study and institutional employment, and provide regular reporting and projections to Student Financial Services leadership. Coordinate student employment hiring workflows, including position posting, student eligibility verification, onboarding, employment documentation, and supervisor approvals. Partner with Payroll, Human Resources, Student Financial Services, Career Readiness, and campus departments to support payroll processing, timesheet review, hiring workflows, and issue resolution. Serve as the primary resource for students, supervisors, and campus partners on student employment policies, procedures, eligibility, time reporting, and best practices. Develop and maintain student employment policies, procedures, training materials, supervisor resources, student guides, forms, web content, and required files. Train and support supervisors and student employees on hiring procedures, payroll expectations, workplace standards, compliance, and student employee management. Support student employment outreach and engagement, including job postings, priority hiring processes, and employer/student events as appropriate. Analyze program data, identify process and technology improvements, and recommend strategies to strengthen compliance, efficiency, student experience, and program effectiveness. Supervise the Assistant Director of Student Employment and student employees assigned to Student Financial Services, as applicable, including training, scheduling, performance feedback, and daily support. Perform other duties as assigned in support of Student Financial Services and the University’s mission.

Requirements

Bachelor’s degree in Higher Education, Business Administration, Human Resources, Finance, or related field and five or more years of experience in student employment, financial aid, payroll, human resources, higher education administration, or a related student service area, or a combination of education and experience from which comparable knowledge and skills are acquired.
Experience administering or supporting student employment, Federal Work Study, payroll, onboarding, hiring, or related student service workflows.
Experience working with Federal Work Study or other federally regulated student employment programs.
Demonstrated ability to explain employment policies, eligibility requirements, payroll procedures, time reporting, and workplace expectations to students and supervisors.
Experience managing compliance-driven student employment, payroll, onboarding, financial aid, or student records processes.
Proven ability to develop or deliver training, guidance, presentations, or written resources for students, supervisors, and campus partners.
Strong written communication skills, including the ability to produce clear, student-centered email, web, training, and print content.
Experience working with cross-functional teams such as Payroll, Human Resources, Career Readiness, Student Financial Services, Student Accounts, and campus departments to support coordinated service delivery.
Proficiency with student information systems, payroll systems, HR systems, financial aid systems, or related platforms used to support student employment operations.
Demonstrated ability to manage multiple hiring workflows, student inquiries, supervisor requests, payroll deadlines, compliance tasks, and communications simultaneously.

Nice To Haves

Master’s degree in Higher Education, Business Administration, Human Resources, Finance, or related field.
Experience administering student employment, Federal Work Study, institutional employment, payroll coordination, or student hiring processes in a higher education setting.
Experience designing supervisor training, student employment guidance, process documentation, or educational resources related to student hiring and employment.
Working knowledge of U.S. Department of Education Federal Work Study regulations and requirements, student employment policies, payroll requirements, onboarding procedures, and institutional employment practices.
Experience training supervisors, student employees, or frontline student service teams.
Knowledge of Banner, payroll systems, HR systems, job posting platforms, Federal Work Study tracking, or other systems used to support student employment operations.

Responsibilities

Oversee the University’s student employment programs, including Federal Work Study and institutional employment.
Ensure student employment policies and processes comply with federal, state, institutional, payroll, documentation, and student eligibility requirements.
Monitor and reconcile Federal Work Study and institutional employment expenditures, student earnings, award limits, available funding, and projected utilization; identify potential over-awards or funding issues and recommend corrective action.
Monitor student employment budgets and utilization, including Federal Work Study and institutional employment, and provide regular reporting and projections to Student Financial Services leadership.
Coordinate student employment hiring workflows, including position posting, student eligibility verification, onboarding, employment documentation, and supervisor approvals.
Partner with Payroll, Human Resources, Student Financial Services, Career Readiness, and campus departments to support payroll processing, timesheet review, hiring workflows, and issue resolution.
Serve as the primary resource for students, supervisors, and campus partners on student employment policies, procedures, eligibility, time reporting, and best practices.
Develop and maintain student employment policies, procedures, training materials, supervisor resources, student guides, forms, web content, and required files.
Train and support supervisors and student employees on hiring procedures, payroll expectations, workplace standards, compliance, and student employee management.
Support student employment outreach and engagement, including job postings, priority hiring processes, and employer/student events as appropriate.
Analyze program data, identify process and technology improvements, and recommend strategies to strengthen compliance, efficiency, student experience, and program effectiveness.
Supervise the Assistant Director of Student Employment and student employees assigned to Student Financial Services, as applicable, including training, scheduling, performance feedback, and daily support.
Perform other duties as assigned in support of Student Financial Services and the University’s mission.