The Associate Director, Strategy & Operations reports to the Chief of Staff to the North America General Manager and serves as a strategic partner to the North America leadership team. The role advances high-priority business initiatives by combining strategic problem-solving with disciplined program management, working across functions to frame complex challenges, develop actionable strategies, translate priorities into execution, and drive initiatives from concept through implementation. It establishes plans, milestones, timelines, budgets, and accountability, and synthesizes insights and data into recommendations that support decision-making and business performance. The position partners with the North America GM Office and functional leaders, contributes to executive recommendations and leadership working sessions, and helps ensure initiatives are delivered successfully. It also supports emerging North America capabilities, including digital transformation, omnichannel execution, and AI-enabled ways of working. The position is US remote and requires 15–20% travel.
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Job Type
Full-time
Career Level
Senior