Associate Director, Speaker Program Solutions

AstraZenecaWilmington, DE
Hybrid

About The Position

This role is responsible for shaping how healthcare professionals are educated and translating brand educational objectives into impact at scale. The position focuses on planning, delivering, and improving compliant speaker programs. The Associate Director will act as a strategic partner to customer-facing leaders in Sales, Marketing, Medical, and Market Access, designing future-ready processes and engagement models while ensuring current programs operate smoothly. This involves collaboration across technology, commercial operations, brand teams, and compliance, balancing immediate delivery with building future capabilities for an evolving US portfolio. The role requires bringing clarity to complexity, rallying stakeholders, and turning best practices into measurable outcomes.

Requirements

  • Bachelor's degree required
  • 5+ years of professional business experience
  • Experience with vendor and budget management
  • Demonstrated organizational skills planning, developing, implementing, and measuring business plans
  • Experience working in collaborative cross-functional team settings
  • Strategic thinker with analytical skills
  • Demonstrated ability to influence without authority

Nice To Haves

  • Sales or marketing experience preferred
  • Experience designing and delivering HCP speaker programs within a regulated pharmaceutical or healthcare environment
  • Strong understanding of US healthcare compliance standards and industry guidance relevant to promotional education
  • Hands-on experience with CRM and field event management platforms (e.g., Veeva, Salesforce) and related data/reporting
  • Proven ability to define KPIs and build performance dashboards that inform decision-making and continuous improvement
  • Background in commercial operations, field enablement, or medical-commercial collaboration
  • Track record in process reengineering, change management, and Center of Excellence adoption
  • Familiarity with speaker bureau governance, contracting, and vendor oversight
  • Comfort working in fast-paced, matrixed environments with multiple brands and competing priorities

Responsibilities

  • Stakeholder Leadership: Build trusted partnerships with Sales, Marketing, Medical, Market Access, Compliance, and external vendors to align on educational goals and enable consistent, compliant program execution.
  • Best-Practice Design: Define and evolve standard operating procedures and end-to-end ways of working across the speaker program lifecycle; establish clear KPIs that drive speed, quality, and compliance.
  • CRM and Field Event Ownership: Serve as the business owner for field event management functionality within CRM, translating user needs into robust capabilities and driving adoption across the field.
  • Budget Stewardship: Lead therapeutic area budget planning, forecasting, and performance tracking to ensure investment translates into high-value, targeted educational impact.
  • Program Innovation: Partner with internal teams and strategic vendors to shape the holistic approach to program planning, execution, and measurement—piloting new formats and scaling what works.
  • Speaker Bureau Management: Oversee processes for building and maintaining brand speaker bureaus, ensuring the right experts, governance, and capabilities are in place to meet educational objectives.
  • Change Leadership: Champion the adoption of the Speaker Program Solutions Center of Excellence, coaching teams on new processes and tools and embedding continuous improvement into daily execution.
  • Outcome Focus: Connect program metrics to business and patient outcomes, translating insights into action plans that improve reach, relevance, and compliance over time.

Benefits

  • Equal employment opportunities are available to all applicants and employees.
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