Associate Director, Solutions Development

University of British Columbia • Vancouver, BC

1d • CA$9,859 - CA$15,381 • Onsite

About The Position

The Associate Director, Solutions Development provides senior technical leadership, implementation strategy, and strategic direction for the design, development, and evolution of DAE’s enterprise digital solutions. This role leads the delivery of custom application development, cloud native solution development, enterprise systems integration, API frameworks, and the modernization of legacy digital platforms supporting Development & Alumni Engagement (DAE). The Associate Director is responsible for defining and governing solution design practices and implementation frameworks across in-house applications, CRM extensions, cloud applications, public facing websites, digital engagement platforms, online giving systems, and SaaS integrations. The role ensures all solutions are scalable, secure by design, reliable, and aligned with institutional technology direction and cybersecurity requirements. This position leads a multi-disciplinary team of application developers, web architects and web specialists, cloud programmers, and integration developers, building organizational capability in modern solution delivery practices and ensuring long term sustainability of DAE’s digital platforms.

Requirements

• Undergraduate degree in a relevant discipline.
• Minimum of eight years of related experience including at least two years of managerial experience, or the equivalent combination of education and experience.
• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

• At least 4 years in a technical leadership or senior solution delivery role
• Extensive experience with cloud-based development, API development, SaaS customization, and enterprise integrations
• Proficiency with object-oriented programming (e.g., .NET), cloud frameworks, API design, SQL, and multitier application delivery
• Experience with CRM platforms (preferably Blackbaud CRM), enterprise data environments, and integration patterns
• Demonstrated leadership in SDLC governance, CI/CD pipelines, automated testing, secure coding, and code quality practices
• Strong communication, analytical, strategic, and technical problem-solving skills

Responsibilities

• Provides enterprise level leadership for DAE’s custom built and cloud integrated digital solutions
• Develops multiyear implementation strategies and roadmaps, ensuring alignment with institutional technology direction
• Defines and governs implementation practices, API frameworks, and integration delivery principles
• Serves as the senior authority for solution implementation delivery decisions that shape long term sustainability and reduce institutional risk
• Leads the modernization of legacy applications, transitioning them to cloud native, modular, and scalable solution models
• Evaluates and selects cloud services development frameworks, and integration technologies to support modern delivery practices
• Ensures all solutions adhere to secure by design principles and institutional cybersecurity and privacy requirements
• Oversees the design and implementation of enterprise grade integrations, ensuring secure, efficient, and resilient data flows across CRM, cloud platforms, and SaaS systems
• Governs API lifecycle management and integration delivery patterns to ensure interoperability and long-term maintainability
• Leads the application development function responsible for custom solutions, cloud-based development, API development, and web solution delivery.
• Directs the creation of high quality, secure, maintainable application code across multiple platforms
• Establishes and enforces SDLC best practices, including secure coding, automated testing, CI/CD pipelines, and code review processes
• Identifies emerging technologies, solution frameworks, and delivery approaches that advance DAE’s digital capabilities
• Conducts feasibility assessments, technical evaluations, and proof of concept initiatives to inform long term solution investments
• Provides mentorship, coaching, and performance oversight to technical staff, fostering advanced capability and professional growth
• Leads resource planning, workforce development, and capability building for the solutions development function
• Builds a team-culture of quality, innovation, and continuous improvement
• Collaborates with UBC IT teams, cloud services, cybersecurity, and platform owners to ensure alignment with institutional standards
• Works closely with DAE stakeholders to translate complex business needs into well designed, implementable digital solutions
• Provides technical leadership to cross functional teams during solution design, implementation, and deployment

Benefits

• UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential.
• Recognized as a leading employer in British Columbia and Canada
• Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.
• We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level